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Field Sales & Territory Manager Resume Example

Resume Score: 80%

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FIELD SALES & TERRITORY MANAGER
Professional Summary

Highly motivated Sales & Customer Success Professional with experience in customer relations, market research and strategy development. Bringing six+ years in sales and customer service and a proven track record to exceed sales objectives and cultivate customer retention.

Work History
Field Sales & Territory Manager, 10/2014 to 10/2020
Tarte Cosmetics – San Diego, California
  • Owned all aspects of sales planning, project management, team and account management for San Diego area.
  • Maintained above company trend sales and retention by leveraging interpersonal communication skills and product knowledge, effective sales strategies and business planning to cultivate and retain client relationships.
  • Served clients with knowledgeable, friendly support at every stage of the customer life cycle.
  • Actively engaged in bi-weekly meetings with colleagues to identify techniques and develop playbooks to overcome customer obstacles.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Collected data by tracking team weekly metrics and territory trends to bridge any gaps necessary to stay ahead of goals.
  • Responsible for and maintained control of expenses while identifying and pursuing opportunities to grow business operations and boost ROI.
  • Exceeded sales goals of $5K, $7.5K, $10K event targets by applying meticulous planning, leveraging interpersonal communication skills and product knowledge to cultivate and secure new client and retail partner relationships.
  • Increased sales by effectively executing brand history, product knowledge and sales training workshops.
  • Cultivated meaningful relationships with store leadership and their teams by sharing brand expertise and knowledge, retail strategies and sales tactics.
Hotel Operations Manager, 10/2012 to 08/2013
Holiday Inn Express Hotel & Suites – Aurora, CO
  • Actively engaged with customers to quickly problem solve and managed through escalations effectively.
  • Handled customer complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Hired and trained new employees, demonstrating best methods for serving customers.
  • Oversaw day-to-day operations of 140-room hotel with operations staff of 20 employees.
  • Monitored all company inventory to ensure stock levels and databases were updated, including all hotel maintenance supplies, continental breakfast food and their expiration dates.
Assistant Manager, 03/2008 to 05/2012
Pinnacle Security – Orem, UT
  • Created organization systems for housing budget control for all 60+ US & Canada sales teams territories, to include all field sales teams' and families housing needs which dramatically increased operational efficiency for our department.
  • Managed rental property-related budgets, reviewed invoices and tracked costs.
  • Handled tenant complaints promptly and appropriately, contacting property management and other support services as needed.
  • Established strong, professional relationships with Sales Field Team Leaders and Property Management by communicating regularly and responding promptly, as needed, promoting team collaboration and delivering exemplary service to both at all times.
  • Used strong negotiating talents to obtain reasonable monthly rental fees from property managers.
Executive Assistant, 01/2007 to 02/2008
The FranklinSquires Companies – Provo, UT
  • Pursued business development opportunities and fostered positive relationships with business branding seeking clients through engaging presentations.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed company inventory and promoted team productivity by keeping adequate stock of supplies well-stocked.
  • Created expense reports, budgets and filing systems for Executive Director and Graphic Design department.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Maintained confidential, administrative support to executive team.
  • Met with customers to present mockups and collect information for adjustments.
Skills
  • Customer first mentality
  • Detail-oriented
  • Team-player that empowers team
  • Positive interpersonal communication skills
  • Bilingual verbal and written communication (Spanish)
  • High aptitude for learning
  • Goals and performance driven
Education
High School Diploma: 06/2003
Calexico High School - Calexico, CA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Tarte Cosmetics
  • Holiday Inn Express Hotel & Suites
  • Pinnacle Security
  • The FranklinSquires Companies

School Attended

  • Calexico High School

Job Titles Held:

  • Field Sales & Territory Manager
  • Hotel Operations Manager
  • Assistant Manager
  • Executive Assistant

Degrees

  • High School Diploma : 06/2003

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