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Field Sales & Territory Manager Resume Example

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FIELD SALES & TERRITORY MANAGER
Professional Summary

Accomplished Sales Manager offering six+ years of experience developing and leading strong sales team and maximizing retail cosmetic sales. Diligent in building and connecting with English and Spanish speaking clients, colleagues and retail partners by providing support and attentive service. Deliver expertise in event marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging and representation.

Accomplishments
  • Used Microsoft Excel to develop employee trackers: individual/employee note worthy sales, employee schedules, accomplishments and opportunities' data; event sales and inventory tracking spreadsheets for all companies I have worked for, some whom have adopted and continue to use them.
  • Supervised team of 15+ staff members.
Skills
  • Territory Management
  • Coaching and mentoring
  • Positive and upbeat
  • Verbal and written communication; fluent in English and Spanish
  • Builds and maintains great rapport with others
  • Empowers high-performing sales teams
  • Analytical problem solver
  • Territory sales goals and performance driven
  • Detail-orientated
  • Teamwork
  • MS Office
  • Interpersonal Communication
  • Product & Sales training
Work History
Field Sales & Territory Manager, 10/2014 to 10/2020
Tarte Cosmetics – San Diego, California
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Consistently stayed above Company Trend.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Held bi-weekly meetings with leaders of adjacent Southern California markets to identify techniques to overcome sales obstacles. Followed by monthly conference call with territory Sales & Event artist team to review current company, region sales focuses and needs of our local business.
  • Trained new sales artists and retail partner employees on sales strategies, product knowledge and processes to reduce process gaps.
  • Continuously accomplished company sales goals and boosted revenue through product knowledge and customer relationship management.
  • Created weekly recap reports by tracking weekly sales and trends to bridge any gaps necessary and to stay ahead of our goals as a region and corporate wide team.
  • Maintained control of expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Achieved sales goals of $10K+ event goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new client and retail partner relationships.
  • Attracted new clientele and developed client relationships by hosting private product-focus and makeup application technique events at our retail partner stores before business hours. Followed by one-on-one sales/makeup consultations with my Sales & Event Artists to further build both return customer relationships and building quality baskets.
  • Owned all aspects of sales planning, development, and team and account management for the Greater San Diego territory.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Executed brand history, product knowledge and sales training workshops.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Cultivated meaningful relationships with store leadership and their teams by sharing brand expertise and knowledge, retail strategies and sales tactics.
  • Increased sales by effectively training employees, closely monitoring regional and local markets and managing inventories.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Traveled throughout assigned territory to leverage leads and visit existing retail partners to boost sales by assisting their clients' needs.
  • Maintained responsibility for 28 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
  • Conducted research to monitor market conditions and industry competitors.
  • Drove store revenue by offering customers gift with purchase accessories and related products to incentivize and close sales.
  • Assisted retail partners with efficient (gondola) product display resets to prepare store for grand openings, special promotions and/or seasonal updates.
  • Served clients with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained above company trend sales and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new client relationships.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
Hotel Operations Manager, 10/2012 to 08/2013
Holiday Inn Express Hotel & Suites – Aurora, CO
  • Actively listened to customers, handled concerns quickly and escalated major issues to front of house manager.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Oversaw day-to-day operations of 140-room hotel with operations staff of 17 employees.
  • Monitored all company inventory to ensure stock levels and databases were updated, including but not limited to: all hotel maintenance supplies, continental breakfast food's stock and expiration dates.
  • Used Microsoft Word and other software tools to create documents, employee schedules and other communications.
Assistant Manager, 03/2008 to 05/2012
Pinnacle Security – Orem, UT
  • Created organization systems for housing budget control for all 60+ US & Canada sales teams territories, to include all field sales teams' and their families housing needs which dramatically increased operational efficiency for our department.
  • Administered rental property-related budgets, reviewed invoices and tracked costs.
  • Handled tenant complaints promptly and appropriately, contacting property management and other support services as needed.
  • Established strong, professional relationships with Sales Field Team Leaders and Property Management by communicating regularly and responding promptly, as needed, promoting team collaboration and delivering exemplary service to both at all times.
  • Used strong negotiating talents to obtain reasonable monthly rental fees from property managers.
Executive Assistant, 01/2007 to 02/2008
The FranklinSquires Companies – Provo, UT
  • Pursued business development opportunities and fostered positive relationships with business branding seeking clients through engaging presentations.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed company inventory and promoted team productivity by keeping adequate stock of supplies well-stocked.
  • Created expense reports, budgets and filing systems for Executive Director and Graphic Design department.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Maintained confidential, administrative support to executive team.
  • Met with customers to present mockups and collect information for adjustments.
Education
No Degree: General StudiesBrigham Young University - Provo, UT
High School Diploma: 06/2003
Calexico High School - Calexico, CA
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Resume Overview

Companies Worked For:

  • Tarte Cosmetics
  • Holiday Inn Express Hotel & Suites
  • Pinnacle Security
  • The FranklinSquires Companies

School Attended

  • Brigham Young University
  • Calexico High School

Job Titles Held:

  • Field Sales & Territory Manager
  • Hotel Operations Manager
  • Assistant Manager
  • Executive Assistant

Degrees

  • No Degree : General Studies
    High School Diploma : 06/2003

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