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federal systems technologist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

FST with 20+ years experience and a talent for Radio Subscriber and Infrastructure management. Analyzed numerous systems; designed, implemented, and optimized system and network upgrades to meet operational requirements. Strong knowledge of programming and maintenance actions. Communicative and team-oriented with proficiency in multiple Astro 25 software versions and KMF operations. Proven history of anticipating customer needs and applying the right solution to meet team, individual and management objectives.

Skills

Experienced, Trained, and Certified in:

CompTIA Sec+

Astro 25 Security Patching

Astro 25 IV&D System Administration and Core Operations

Astro 25 IV&D Secure Communications

Astro 25 Domain Controller Administration

MCC 7000 Series Dispatch Consoles

IMW Operations and Administration

Experience
Federal Systems Technologist, 06/2021 - Current
Motorola Solutions , ,
  • Travel frequently in support of Motorola Solutions operations and customers. Support provided for multiple DoD and DHS agencies.
  • Provides qualified system manager coverage over state-of-the-art LMR systems. Knowledgeable on all current Astro 25 release versions.
  • Selected troubleshooting/installation skills. Completed installation of an OMC server and associated equipment supporting Wright Patterson AFB.
Federal Systems Technologist, 09/2020 - 05/2021
Motorola Solutions City, STATE,
  • Performed all required maintenance actions on newly installed 7.18 LMR system. Cleared over 150 UEM alarms to bring the system operational. Completed in-depth work on the Domain Controllers, Firewalls, and various RHEL based virtual machines.
  • Worked closely with White House Communication Agency personnel to integrate various types/styles of radios into the system (e.g. IP, V24, Analog).
  • Supported WHCA personnel in their implementation of the WAVE platform. Knowledgeable on the WAVE Management Server, LMP, MCN, WRG, and ADC.
Federal Systems Technologist, 02/2016 - 08/2020
Motorola Solutions City, STATE,
  • Managed 4000+ Radio Subscriber Fleet. Created Fleetmaps, Channel Plans, and Tracking Systems. Successfully Organized fleet wide reprogramming on four separate occasions
  • Expert in Motorola XTS/XTL and APX model radios, Astro 25 Systems Software Release 7.11 - 7.18
  • System Administrator for 3 RF site, 23 dispatch console, 4000+ subscriber system
  • Daily usage of Unified Event Manager (UEM) to find, diagnose, and correct system level discrepancies
  • Worked closely with system architecture; able to trace signaling and identify problems throughout the system
  • In-depth knowledge of core infrastructure equipment including HP 2010/2020 switches; GGM 8000 Routers with Conventional Gateway; Virtual Machines; and GTR 8000 radios
  • Familiar with Motopatching; all associated steps and how to remedy any errors that derive from said patching
  • Well versed in Motorola Network Management Client operations to include UEM, Provisioning Manager, Radio Control Manager, UNC Wizard, and Historical Reports
  • Intimately knowledgeable with KMF (OTAR) and PoP 25 (OTAP) capabilities
  • Integrated seamlessly with Military customers to respond quickly and effectively to unique and challenging issues
Installation LMR Manager, 03/2015 - 01/2016
US Military Academy At West Point City, STATE,
  • Responsible party for all LMR actions on the United States Military Academy. Expertly handled reprogramming, troubleshooting, and site maintenance actions.
  • Managed a fleet of over 750+ XTS 2500 handheld subscribers and 75+ XTL 2500 mobile subscribers.
  • Provided multiple user training courses to Cadets in support of their summer training objectives. Ensured familiarity and proper use of the radio units.
  • Coordinated with local and state agencies on LMR frequency allocations for Cadet special events to include the Brooklyn Tower Run and the Army - Navy Football game in Philadelphia.
  • Authored Preventive Maintenance schedule and Operational Policies for all LMR users
  • Oversaw the complete re-installation of the Cadet Mobile Radio Fleet
RF Transmissions Systems Craftman, 03/1995 - 03/2015
US Air Force City, STATE,
  • 20 Year Military career focused on RF Transmissions in general and LMR systems specifically.
  • Base LMR Manager at four assignments; oversaw three system upgrades:

- Osan AB, Korea; Responsible for 300+ radio subscribers. Transitioned a conventional Quantar system from Sabers to XTS 5000's.

- Elmendorf AFB AK; Responsible for 1200+ radio subscribers covering Elmendorf AFB and Ft Richardson. Upgraded a Legacy EDACs system to Astro 25 6.11

- Bolling AFB, DC; responsible for 400+ radio subscribers covering Bolling AFB, Anacostia Naval Station, and the Washington Navy Yard. Began steps to join Bolling to the NCR Enterprise.

- Lajes Field, Portugal; responsible for 700+ subscribers. Upgraded a conventional Quantar system to Astro 25 7.11 as part of the USAFE Enterprise system.

  • Authored various fleetmaps and codeplugs for flexible, changing requirements.
  • Assigned as Installation Spectrum Manager. Ensured correct disposition and allocation of RF and LMR frequencies.
  • Selected as the communications focal point for a CENTCOM Vulnerability Assessment Team. Knowledgeable in identifying and correcting system vulnerabilities and limitations.
  • Hand picked to implement Radio over IP solution during Operation Iraqi Freedom. Combined knowledge of radios and networks to create a theater-wide radio coverage system in support of convoy operations.
Education and Training
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Bridging The Knowledge Gap For Astro® 25- System - ,
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ASTRO25 IV&D System Overview - ,
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ASTRO® 25 IV&D Dynamic System Resilience - ,
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System Overview For ASTRO® 25 IV&D IA - ,
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MCC 7000 Series Dispatch Consoles Overview - ,
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Motorola TNCT User Certification Course - ,
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Motorola Secure Communications And OTAR/KMF - ,
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Introduction To JUNOS Operating System - ,
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Motorola Network Management UEM Training - ,
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Motorola Astro 25 L Core Trunking System - ,
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APX Radio Series Course - ,
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Motorola Astro 25 Trunking System Overview - ,
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Motorola Astro 25 IV&D With M Core Systems - ,
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Motorola Astro 25 Conventional With M Core Systems - ,
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Community College of The Air Force - Montgomery, AL
GPA:
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Resume Overview

School Attended

  • Bridging The Knowledge Gap For Astro® 25- System
  • ASTRO25 IV&D System Overview
  • ASTRO® 25 IV&D Dynamic System Resilience
  • System Overview For ASTRO® 25 IV&D IA
  • MCC 7000 Series Dispatch Consoles Overview
  • Motorola TNCT User Certification Course
  • Motorola Secure Communications And OTAR/KMF
  • Introduction To JUNOS Operating System
  • Motorola Network Management UEM Training
  • Motorola Astro 25 L Core Trunking System
  • APX Radio Series Course
  • Motorola Astro 25 Trunking System Overview
  • Motorola Astro 25 IV&D With M Core Systems
  • Motorola Astro 25 Conventional With M Core Systems
  • Community College of The Air Force

Job Titles Held:

  • Federal Systems Technologist
  • Federal Systems Technologist
  • Federal Systems Technologist
  • Installation LMR Manager
  • RF Transmissions Systems Craftman

Degrees

  • Some College (No Degree)

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