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Federal System Technologist Resume Example

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FEDERAL SYSTEM TECHNOLOGIST
Summary

Obtain a position that will effectively maximize my diverse background in RF, electronic maintenance, telecommunications, SATCOM, and IT from over 9 years of professional military and civilian training, managing and leadership experience.

Highlights
  • 9 years of basic electronics maintenance and theory
  • 9 years of rf and telecom experience using HF, VHF, UHF, and the P25 radio system
  • 9 years of experience with various communications equipment to include PDR-3500, Quantar, and GTR 8000 base station repeater systems, XTS 3000/5000, APX 6000 portable and mobile, PRC-113, PRC-150, VX-829/879, and MBITR portables
  • 9 years of customer service experience
  • 5 years of experience using crypto equipment such as; KIV7/KIV7M, KYK13, Secure VTC, Key Variable Loader (KVL)
  • 4 years SATCOM experience using various terminals (Hawkeye III, Hawkeye I, Swe-dish)
  • 4 years of experience using iDirect, VSAT, WAVE Dispatch, and other satellite and radio communication programs
  • 2 years of trunking radio system experience
Accomplishments
  • Awarded Presidential Service Badge
  • 3 time Honor Guard member of the quarter
  • Joint Service Commendation Medal
  • 4 Air Force Achievement Medals
Experience
Federal System Technologist 08/2013 － Current Motorola Solutions Inc Lanham, Maryland
  • Install and maintain Public Safety radio systems throughout the Washington DC area.
  • Travels for annual preventive maintenance of Federal Bureau of Prisons radio systems nationwide.
  • Demonstrates extensive knowledge of Motorola conventional and trunking radio systems
  • Test, repair, and ship communications equipment and components for various federal agencies.
  • Troubleshot and repaired 2 Quantar repeaters and a GPS module for the United States Supreme Court.
  • Isolated faulty modules and replaced in under than 3 hours.
  • Motorola liaison to United States Capitol Police (USCP) during migration to new multi-million dollar radio system.
  • Assisted in updating over 500 APX 6000 portable and mobile radios for USCP use on new system.
  • Developed a Standard Operating Procedure (SOP) guide to correctly provision a radio for the USCP trunking radio system
  • Provided portable radio training to USCP officers during transition to new trunking radio system
Wideband Radio Lead 09/2009 － 08/2013 White House Communication Agency Bolling Air Force Base, DC
  • Joint Base Anacostia-Bolling Travels as team lead in selectively manned Joint Service Agency providing secure/nonsecure comms for the President (POTUS), Vice President (VP), White House Staff, United States Secret Service (USSS), and others as directed.
  • Oversees design, installation, and operation of radio networks and video teleconferencing systems
  • Manages an accurate count of inventory of 1.6k equipment items in access of $1.5M, ensuring readiness and mission success
  • Achieved radio team lead 6 months earlier than the average, a position held by only 34% of all radio technicians
  • Led over 30 trips managing 3 to 6 member teams, providing radio support for protection of POTUS and VP
  • Deployed to over 60 locations worldwide as the on-site subject matter expert, establishing temporary VHF P25 radio networks and satellite communications
  • Installed over 15 SATCOM circuits, achieved 100% up time for customers
  • Conducts formal and informal training to technicians and communications officers, setting bar for other leads
  • Developed an SOP guide to correctly install, operate, troubleshoot and maintain VHF and satellite communications networks, creating standard for members to follow
High Frequency Global Communications Systems Technician 08/2007 － 09/2009 89th Communications Squadron Andrews Air Force Base, MD
  • Maintained 13 High Frequency (HF) Global Communications Systems (HFGCS) worldwide valued at $126M
  • Installed, repaired and maintained the Joint Chiefs of Staff Strategic Automated Command and Control (C2)
  • Provided communications to POTUS aboard Air Force One and senior military officials on Special Air Mission (SAM) aircraft
  • Troubleshot faulty Mystic Star circuit, reinstalled server software, returned senior leaders' comms during flight
  • Handpicked as shift leader by section manager, supervising 9 techs, maintaining 100% mission success
  • Trained newly assigned personnel on daily maintenance procedures, provided on the job training on 45 core tasks
  • Isolated faulty 1 out of 13 distant end connections, troubleshot with DISA tech and restored services under one hour
  • Constructed data/audio cross-connect cable on telephone switching system, restored NATO war fighting comm link
HFGCS and Public Address Audio Technician 05/2006 － 08/2007 65th Communications Squadron Lajes Field Air Base, Portugal
  • Maintained System Capable of Planned Expansion (SCOPE) Command for HF communications equipment valued at $3.3M located in three geographically dispersed sites
  • Cleared 27 critical transmit faults, key for the processing of 1.2K strategic force messages
  • Key player in SCOPE upgrade; replaced 6 routers and software, increased data processing by 60%
  • Lead Public Address operator for Senatorial conference; enabled delegates to address 80 constituents on their sate issues
  • Created Lock Out/Tag Out safety program to safely lock and secure high power antennas for safe maintenance and upkeep
  • Work center trainer; trained 5 technicians on 80 tasks, cutting upgrade time by 3 months
  • Installed temporary antenna after wind storm destroyed key receive antenna, corrected 60% receive mission impact.
Education
2015 Bachelors of Science: Strayer University - Information Systems & Internetworking

3.83 GPA
11/2009 Professional Military Education: US Air Force Airman Leadership School - Military leadership and management
05/2008 US Air Force Fiber Optics and Local Area Network/Wide Area Network Course: US Air Force Training
Certifications
  • CompTIA Security + (July 2013)
  • CompTIA Network + (August 2013)
Affiliations
  • Disabled American Veterans
  • Veterans of Foreign Wars
  • National Society of Collegiate Scholars
  • Golden Key International Honour Society
Community Service
  • Arlington Wreath Laying and Cleanup
  • Habitat for Humanity Christmas in April
  • Clothing drive for Vietnam Veterans of America
Additional Information
  • Active DoD Secret, Inactive DoD TS-SCI (Expired February 2014)
  • Held Yankee White category two clearance required for Presidential Support Duty (PSP)
  • L-3 Hawkeye III Satellite Terminal Course
  • Motorola 7.13 system release training courses
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Resume Overview

Companies Worked For:

  • Motorola Solutions Inc
  • White House Communication Agency
  • 89th Communications Squadron
  • 65th Communications Squadron

School Attended

  • Strayer University
  • US Air Force Airman Leadership School
  • US Air Force Training

Job Titles Held:

  • Federal System Technologist
  • Wideband Radio Lead
  • High Frequency Global Communications Systems Technician
  • HFGCS and Public Address Audio Technician

Degrees

  • 2015 Bachelors of Science : Strayer University - Information Systems & Internetworking
    11/2009 Professional Military Education : US Air Force Airman Leadership School - Military leadership and management
    05/2008 US Air Force Fiber Optics and Local Area Network/Wide Area Network Course : US Air Force Training

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