Federal System Technologist Resume Example
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FEDERAL SYSTEM TECHNOLOGIST
Summary
Obtain a position that will effectively maximize my diverse background in RF, electronic maintenance, telecommunications, SATCOM, and IT from over 9 years of professional military and civilian training, managing and leadership experience.
Highlights
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Accomplishments
- Awarded Presidential Service Badge
- 3 time Honor Guard member of the quarter
- Joint Service Commendation Medal
- 4 Air Force Achievement Medals
Experience
Federal System Technologist08/2013 － CurrentMotorola SolutionsBirmingham , AL
- Install and maintain Public Safety radio systems throughout the Washington DC area.
- Travels for annual preventive maintenance of Federal Bureau of Prisons radio systems nationwide.
- Demonstrates extensive knowledge of Motorola conventional and trunking radio systems
- Test, repair, and ship communications equipment and components for various federal agencies.
- Troubleshot and repaired 2 Quantar repeaters and a GPS module for the United States Supreme Court.
- Isolated faulty modules and replaced in under than 3 hours.
- Motorola liaison to United States Capitol Police (USCP) during migration to new multi-million dollar radio system.
- Assisted in updating over 500 APX 6000 portable and mobile radios for USCP use on new system.
- Developed a Standard Operating Procedure (SOP) guide to correctly provision a radio for the USCP trunking radio system
- Provided portable radio training to USCP officers during transition to new trunking radio system
Wideband Radio Lead09/2009 － 08/2013White House Communication AgencyCity , STATE
- Joint Base Anacostia-Bolling Travels as team lead in selectively manned Joint Service Agency providing secure/nonsecure comms for the President (POTUS), Vice President (VP), White House Staff, United States Secret Service (USSS), and others as directed.
- Oversees design, installation, and operation of radio networks and video teleconferencing systems
- Manages an accurate count of inventory of 1.6k equipment items in access of $1.5M, ensuring readiness and mission success
- Achieved radio team lead 6 months earlier than the average, a position held by only 34% of all radio technicians
- Led over 30 trips managing 3 to 6 member teams, providing radio support for protection of POTUS and VP
- Deployed to over 60 locations worldwide as the on-site subject matter expert, establishing temporary VHF P25 radio networks and satellite communications
- Installed over 15 SATCOM circuits, achieved 100% up time for customers
- Conducts formal and informal training to technicians and communications officers, setting bar for other leads
- Developed an SOP guide to correctly install, operate, troubleshoot and maintain VHF and satellite communications networks, creating standard for members to follow
High Frequency Global Communications Systems Technician08/2007 － 09/200989th Communications SquadronCity , STATE
- Maintained 13 High Frequency (HF) Global Communications Systems (HFGCS) worldwide valued at $126M
- Installed, repaired and maintained the Joint Chiefs of Staff Strategic Automated Command and Control (C2)
- Provided communications to POTUS aboard Air Force One and senior military officials on Special Air Mission (SAM) aircraft
- Troubleshot faulty Mystic Star circuit, reinstalled server software, returned senior leaders' comms during flight
- Handpicked as shift leader by section manager, supervising 9 techs, maintaining 100% mission success
- Trained newly assigned personnel on daily maintenance procedures, provided on the job training on 45 core tasks
- Isolated faulty 1 out of 13 distant end connections, troubleshot with DISA tech and restored services under one hour
- Constructed data/audio cross-connect cable on telephone switching system, restored NATO war fighting comm link
HFGCS and Public Address Audio Technician05/2006 － 08/200765th Communications SquadronCity , STATE
- Maintained System Capable of Planned Expansion (SCOPE) Command for HF communications equipment valued at $3.3M located in three geographically dispersed sites
- Cleared 27 critical transmit faults, key for the processing of 1.2K strategic force messages
- Key player in SCOPE upgrade; replaced 6 routers and software, increased data processing by 60%
- Lead Public Address operator for Senatorial conference; enabled delegates to address 80 constituents on their sate issues
- Created Lock Out/Tag Out safety program to safely lock and secure high power antennas for safe maintenance and upkeep
- Work center trainer; trained 5 technicians on 80 tasks, cutting upgrade time by 3 months
- Installed temporary antenna after wind storm destroyed key receive antenna, corrected 60% receive mission impact.
Education
2015Bachelors of Science:Strayer University - Information Systems & Internetworking
3.83 GPA
11/2009Professional Military Education:US Air Force Airman Leadership School - Military leadership and management
05/2008US Air Force Fiber Optics and Local Area Network/Wide Area Network Course:US Air Force Training
Certifications
- CompTIA Security + (July 2013)
- CompTIA Network + (August 2013)
Affiliations
- Disabled American Veterans
- Veterans of Foreign Wars
- National Society of Collegiate Scholars
- Golden Key International Honour Society
Community Service
- Arlington Wreath Laying and Cleanup
- Habitat for Humanity Christmas in April
- Clothing drive for Vietnam Veterans of America
Additional Information
- Active DoD Secret, Inactive DoD TS-SCI (Expired February 2014)
- Held Yankee White category two clearance required for Presidential Support Duty (PSP)
- L-3 Hawkeye III Satellite Terminal Course
- Motorola 7.13 system release training courses
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Resume Overview
School Attended
- Strayer University
- US Air Force Airman Leadership School
- US Air Force Training
Job Titles Held:
- Federal System Technologist
- Wideband Radio Lead
- High Frequency Global Communications Systems Technician
- HFGCS and Public Address Audio Technician
Degrees
- 2015 Bachelors of Science : Strayer University - Information Systems & Internetworking
11/2009 Professional Military Education : US Air Force Airman Leadership School - Military leadership and management
05/2008 US Air Force Fiber Optics and Local Area Network/Wide Area Network Course : US Air Force Training
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