Highly enthusiastic customer service professional with 5+ years in client interface experience. Accustomed to working high-volume public and private venues with ease. Excellent communication skills, working with many customers from around the world.
Assist in all aspects of fan experience at Dodger Stadium. Providing stationary and mobile access for guests to voice security or first-aid and ADA needs. Also, providing knowledge information towards ticketing, special events or premiums sales. Office work; responding to mail, phone calls, and emails while positively representing the company.
Temporary clerical work for San Bernardino collecting census via phone and door-to-door.
Welcoming and assisting international guests during check-in process. Providing guests with desired lodging accommodations and various services available at the hotel. Responding to guests' concerns/complaints face-to-face and via phone. Hotel sales; room upgrades and suite sales while building a positive rapport with those customers and frequent VIP clients.
Provided video recordings of the athletic department's teams sports practice and competitive games. Worked and traveled with UNLV Rebels football team.
Loss prevention and security
Alpha Tau Omega Fraternity affiliation - public relations
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