Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals with a professional with history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Good communication and listening skills
Ability to build and maintain rapport with adults and children
Calmness under pressure and when dealing with challenging or confrontational behavior
Flexibility and adaptability
A good understanding of the challenges faced by the client receiving services
Maintaining a clear and concise narrative documentation of case actions
Ability to work in a team environment, as well as being able to resolve issues accurately and independently
Resilience and the ability to cope with emotionally-draining and traumatic situations
Commitment to making a positive difference to the lives of the clients receiving services
A positive, non-judgmental, empathetic and sensitive approach
Telemetry/ Progressive Care
Thoracic/Cardiac/Vascular- preoperative and postoperative surgical services
Central line care/Maintenance
Wound Vac/wound care
Tracheotomy care
Fluent in English and German
PCA/pain management
Medical laboratory procedures professional
Meets quality expectations to ensure a positive client experience
Strive for first-call resolution of customer issues
Fulfilling productivity expectations to maximize team service levels
Conflict resolution
Flexible schedule
Provide effective and timely resolution of a range
Strike a positive and cooperative tone with both customers and coworkers
Translate scenarios that require problem resolution to positive service experiences
Data entry
Cultural awareness
Microsoft Office proficient
Training and mentoring
File and records management
Efficient at multitasking
Budgeting
Time management
Recording Vital Signs
Medical Records Management
Work History
Family Support Worker, 03/2017 - 11/2019 Holy Redeemer Health System – Meadowbrook, PA,
Adhering to professional practice standards and legislation's, including confidentiality, safeguarding, equality, diversity and inclusion policies
Doing initial assessment of families needs to be able to identify and plan the support needed to address issues and prevent any problems from escalating
Working with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made
Assessed and evaluated participants, including conducting safety and risk assessments
Referred participants to other services and agencies
Maintained regular contact with participants , including visiting clients' homes
Obtained and supplied information to Child Welfare Services to provide best possible guidance to participants
Solicited advice and guidance from the Program Director and senior personnel when difficult or atypical situations developed
Interviewed clients to assess situations, capabilities and problems
Referred family members to outside support options to assist with coping during times of increased stress
Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients
Entered client data in centralized database and maintained up-to-date case records for all clients
Worked with community resources to engage youth in pro-social activities and help families access services
Managed parent support groups addressing topics such as positive discipline and parenting styles
Met with clients to determine necessary services and make treatment recommendations
Improved data collection methods by designing surveys, polls and other instruments.
Presented findings orally and in writing with advanced mathematical models.
Conducted research, gathered information from multiple sources and presented results.
Registered Nurse, 12/2012 - 02/2017 Ambulnz – New Orleans, LA,
Provided care for patients with life-threatening illnesses including heart and respiratory failure, overdoses, trauma, and infectious diseases.
Assisted physicians with procedures and treatment protocols
Observed, assessed, and documented patient vital signs
Administered medications and intravenous fluids
Monitored telemetry and respond to calls and emergent, life-saving situations.
Monitored symptoms of patients and providing details to doctors
Educated patients and families and provide caring support
Ensured patient and staff equipment was kept in working order and functioning effectively
Worked as part of interdisciplinary team caring for critical patients
Assessed need for, ordered, obtained and interpreted appropriate lab tests
Nursing Student, 10/2009 - 11/2012 Greater Baltimore Medical Center – Phoenix, MD,
Worked under supervision of a Registered Nurse providing bedside care, treatment and clinical documentation for patients on cardiac, oncology, obstetric, behavioral health, and medical-surgical floors
Handled medication administration, dressing changes, Intravenous Fluids and all other aspects of nursing care
Facilitated admissions, discharges and transfers; prepared chart notes and other documentation; and participated on interdisciplinary team
Counseled caregivers and families on end-of-life planning and educated on patient care options
Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines
Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit
Executed appropriate steps for patient treatment following careful review of physician medical regimen
Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease
Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients
Maintained adequate unit supplies to meet expected patient demands
Coordinated with healthcare team to establish, enact and evaluate patient care plans
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
Administered oral, intramuscular and IV medications to patients and monitored responses
Communicated with primary care physicians or emergency care providers to relay patient needs
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology
Education
Nursing School: Nursing, Expected in 11/2012 - Bildungszentrum Fuer Berufe in Gesundheitswesen Neustadt/Weinstrasse - Rhineland Pfalz, GPA:
Nursing
Gymnasium: , Expected in 2009 - Berufsbildende Schule 1-Technik Kaiserslautern - Rhineland Pfalz, GPA:
High School Diploma: , Expected in 06/2007 - Barbarossa Hauptschule - Friedrichstraße 75, 67655 Kaiserslautern, Germany GPA:
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Bildungszentrum Fuer Berufe in Gesundheitswesen Neustadt/Weinstrasse
