Jessica Claire
  • Montgomery Street, San Francisco, CA XXX05
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals with a professional with history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Good communication and listening skills
  • Ability to build and maintain rapport with adults and children
  • Calmness under pressure and when dealing with challenging or confrontational behavior
  • Flexibility and adaptability
  • A good understanding of the challenges faced by the client receiving services
  • Maintaining a clear and concise narrative documentation of case actions
  • Ability to work in a team environment, as well as being able to resolve issues accurately and independently
  • Resilience and the ability to cope with emotionally-draining and traumatic situations
  • Commitment to making a positive difference to the lives of the clients receiving services
  • A positive, non-judgmental, empathetic and sensitive approach
  • Telemetry/ Progressive Care
  • Thoracic/Cardiac/Vascular- preoperative and postoperative surgical services
  • Central line care/Maintenance
  • Wound Vac/wound care
  • Tracheotomy care
  • Fluent in English and German
  • PCA/pain management
  • Medical laboratory procedures professional
  • Meets quality expectations to ensure a positive client experience
  • Strive for first-call resolution of customer issues
  • Fulfilling productivity expectations to maximize team service levels
  • Conflict resolution
  • Flexible schedule
  • Provide effective and timely resolution of a range
  • Strike a positive and cooperative tone with both customers and coworkers
  • Translate scenarios that require problem resolution to positive service experiences
  • Data entry
  • Cultural awareness
  • Microsoft Office proficient
  • Training and mentoring
  • File and records management
  • Efficient at multitasking
  • Budgeting
  • Time management
  • Recording Vital Signs
  • Medical Records Management
Work History
Family Support Worker, 03/2017 - 11/2019
Holy Redeemer Health System Meadowbrook, PA,
  • Adhering to professional practice standards and legislation's, including confidentiality, safeguarding, equality, diversity and inclusion policies
  • Doing initial assessment of families needs to be able to identify and plan the support needed to address issues and prevent any problems from escalating
  • Working with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made
  • Assessed and evaluated participants, including conducting safety and risk assessments
  • Referred participants to other services and agencies
  • Maintained regular contact with participants , including visiting clients' homes
  • Obtained and supplied information to Child Welfare Services to provide best possible guidance to participants
  • Solicited advice and guidance from the Program Director and senior personnel when difficult or atypical situations developed
  • Interviewed clients to assess situations, capabilities and problems
  • Referred family members to outside support options to assist with coping during times of increased stress
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients
  • Entered client data in centralized database and maintained up-to-date case records for all clients
  • Worked with community resources to engage youth in pro-social activities and help families access services
  • Managed parent support groups addressing topics such as positive discipline and parenting styles
  • Met with clients to determine necessary services and make treatment recommendations
  • Improved data collection methods by designing surveys, polls and other instruments.
  • Presented findings orally and in writing with advanced mathematical models.
  • Conducted research, gathered information from multiple sources and presented results.
Registered Nurse, 12/2012 - 02/2017
Ambulnz New Orleans, LA,
  • Provided care for patients with life-threatening illnesses including heart and respiratory failure, overdoses, trauma, and infectious diseases.
  • Assisted physicians with procedures and treatment protocols
  • Observed, assessed, and documented patient vital signs
  • Administered medications and intravenous fluids
  • Monitored telemetry and respond to calls and emergent, life-saving situations.
  • Monitored symptoms of patients and providing details to doctors
  • Educated patients and families and provide caring support
  • Ensured patient and staff equipment was kept in working order and functioning effectively
  • Worked as part of interdisciplinary team caring for critical patients
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests
Nursing Student, 10/2009 - 11/2012
Greater Baltimore Medical Center Phoenix, MD,
  • Worked under supervision of a Registered Nurse providing bedside care, treatment and clinical documentation for patients on cardiac, oncology, obstetric, behavioral health, and medical-surgical floors
  • Handled medication administration, dressing changes, Intravenous Fluids and all other aspects of nursing care
  • Facilitated admissions, discharges and transfers; prepared chart notes and other documentation; and participated on interdisciplinary team
  • Counseled caregivers and families on end-of-life planning and educated on patient care options
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines
  • Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients
  • Maintained adequate unit supplies to meet expected patient demands
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
  • Administered oral, intramuscular and IV medications to patients and monitored responses
  • Communicated with primary care physicians or emergency care providers to relay patient needs
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology
Nursing School: Nursing, Expected in 11/2012
Bildungszentrum Fuer Berufe in Gesundheitswesen Neustadt/Weinstrasse - Rhineland Pfalz,


Gymnasium: , Expected in 2009
Berufsbildende Schule 1-Technik Kaiserslautern - Rhineland Pfalz,
High School Diploma: , Expected in 06/2007
Barbarossa Hauptschule - Friedrichstraße 75, 67655 Kaiserslautern, Germany

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School Attended

  • Bildungszentrum Fuer Berufe in Gesundheitswesen Neustadt/Weinstrasse
  • Berufsbildende Schule 1-Technik Kaiserslautern
  • Barbarossa Hauptschule

Job Titles Held:

  • Family Support Worker
  • Registered Nurse
  • Nursing Student


  • Nursing School
  • Gymnasium
  • High School Diploma

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