LiveCareer-Resume

family services worker resume example with 17+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to obtain a position within an agency to use abilities to maximize management skills, quality assurance, human relation abilities to work with public entities and promote public safety and equity.

Skills
  • SKILLS Data Analysis, Communication Skills, Problem Solving, Critical Thinking, Organizational Skills, Leadership Skills, Management Skills,
  • Microsoft Office, Time Management Skills
  • Eligibility Requirements
  • Legal Standards
  • Community Outreach Programs
  • Leading Meetings
  • Data Security
  • Large Caseloads
  • Team Meetings
  • Public Relations
  • Security Measures
  • Providing Resources
  • Interviewing Individuals
Work History
08/2019 to Current Family Services Worker Community Teamwork | Lowell, MA,
  • Responsible for conducting intake interviews, record documentation, and process applications for persons initially applying for Food Stamps
  • This includes completing all paperwork and the direct keying of all computer input documents
  • Manage day-to-day problems and questions from clients , including the referral to other services when appropriate
  • Problem cases will be reviewed with immediate supervisor, and, if necessary, division director
  • Responsible for testifying in court on suspected fraud cases
  • Further responsible for the preparation and presentation of information at local/state appeals for appellants from this caseload
  • Responsible for performing any other assigned duties that may be deemed necessary by the immediate supervisor and/or division director.
  • Build solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
01/2012 to 02/2019 Community Based Services Coordinator Virginia Home For Boys And Girls | City, STATE,
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Referred families to shelters, legal resources and educational programs.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Worked with senior case managers to coordinate team development activities and trainings.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
08/2004 to 11/2011 Aviation Operations Specialist United States Marine Corps | City, STATE, United States
  • Armed Forces
  • MOS 7041-Aviation Operations Specialists, assisted in the preparation of operation plans and orders, training directives programs and orders, procured orders of flight time in both master and individual flight files, maintained files of extended flight, navigational information landing facility charts
  • Compiling data for and preparing aviation operations and aviation safety reports,
  • War Veteran
  • Transmitted flight plans and arrival reports to flight and air traffic control centers.
  • Posted and interpreted weather reports and decoded sequence reports.
  • Maximized efficiency by training new employees on company procedures and best practices.
  • Created and implemented filing and organization practices for documents, reports, and calendars.
  • Compiled data and prepared aviation operations and aviation safety reports.
  • Adhered to safety procedures when managing logistics for pilot and ground crew.
  • Supported operations by managing professional communications, tracking data and managing records.
  • Maintained flight logs on incoming and outgoing flights and individual flights.
Education
Expected in 09/1998 to to Associates Degree | Administrative Justice J. Sargeant Reynolds C. College, Richmond VA, GPA:
Expected in 08/2002 to to Bachelors of Science | Human Services Counseling Old Dominion University, Norfolk VA, GPA:
Expected in 08/2013 to to Masters of Arts | Human Services/Marriage /Family Therapy Liberty University, Lynchburg VA, GPA:

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Resume Overview

School Attended

  • J. Sargeant Reynolds C. College
  • Old Dominion University
  • Liberty University

Job Titles Held:

  • Family Services Worker
  • Community Based Services Coordinator
  • Aviation Operations Specialist

Degrees

  • Associates Degree
  • Bachelors of Science
  • Masters of Arts

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