Family Services Coordinator resume example

I perform administrative and clerical work. This includes typing, filing and data entry. I provide monthly CAPS attendance to Maximus. This system tracks the participants that are in the program and to make sure that they are utilizing the services. I also Complete Provider Rate Sheet forms. This form gives the Case mangers the appropriate annual income to determine their weekly fee for the Afterschool program. These forms are submitted to their Case Mangers and reviewed by them for approval into the program. In order for Community Schools to get any reimbursements, I have to log in online to the CAPS database and file for reimbursements with Bright From The Start. I collect and report monthly attendance for all sites each month. This information is submitted to our Main office.

I monitor the payment accounts to make sure that all participants remain in good standing. I keep track of credits that accumulate on accounts. I communicate with the Case mangers of the participants that are in our afterschool program. We communicate to make sure that everything is updated on both ends so that our records match. Snack evaluations are performed throughout the year with our 11 grant sites. The grant sites are the sites that we get reimbursements for. My job is to make sure that all procedures are being followed according to Bright From The Start. Every year each Grant site has to do an annual renewal. I submit the necessary paperwork to Maximus/CAPS after its been signed by our department. This is to make sure that our information stays current in the system. The forms that are submitted are: Direct deposit form, Electronic payment request form and a W-9 form etc.

I greet visitors and direct them to the appropriate personnel. I answer any questions that a customer may have. I answer the telephone, take messages, screen calls and take care of any complaints. When needed I have to fill in at sites if we are short. I'm in a weekly rotation for Monday evenings to stay and receive money orders and checks that are taken at the sites. I make sure that they are processed under the right account so that the account can remain in good standing.

I call and schedule interviews for our department as needed. I'm responsible for a portion of our departments orientation. I go over the necessary paperwork with them and I explain to them how the snack process works. After that has been completed I do the final process with them and that’s conducting a final background check through Bright From The Start. In order to remain in compliance this is one of many things that have to been done. I log them into the livescan fingerprint instructions page for them to start the process. A confirmation is sent to my supervisor once they have completed the background check and then its updated into the States database. When a compliance visit is conducted with Bright From The Start, all background information will available to them in their system.