Family Self Sufficiency Manager Resume Example Lake County Housing Authority

FAMILY SELF SUFFICIENCY MANAGER

Summary

Collaboration Program Development Leadership Problem Solving Research and Analytical Skills Volunteer Recruitment

Experience

09/2016 to Current

Family Self Sufficiency ManagerLake County Housing Authority

Manage Client Escrow Accounts.
Development of individualized Training and Service Plans.
Conduct Program intake interviews.
Assessment of client needs.
Developed a healthy and ethical relationship with clients to assist them with meeting their needs and goals.
Develop Communications to the general public.
Successfully transition clients from welfare to self-sufficiency through a variety of supportive services.
Coordinate activities, manage, counsel and evaluate a caseload of participants.
Facilitated the development of programs and services with community providers identifying ways to help clients overcome barriers to education and employment.
Provided information and assistance to the public on a wide range of housing issues including low-cost housing options and HUD'S first time home buyer programs.
Successfully Mediate conflicts between landlords and tenants.
Identified and tapped new fundraising opportunities through extensive research and network building.
Evaluated and monitored contract performance to determine need for contract amendments or extensions and compliance with contractual obligations.
Oversee the successful facilitation of resident events and programs.
Perform quarterly home visits to ensure clients are in safe, decent, and sanitary living conditions.

02/2016 to 09/2016

Resource CoordinatorZion Elementary School

Developed and implemented afterschool programs for the community.
Supervision of program employees.
Management of Family Support Services cases.
Cultivate relationships with donors and funding parties.
Oversee Individual fundraising efforts.
Monitored and evaluated all partnership programs and services.
Facilitate meetings with community leadership.
Facilitate cross-referral of students and families between social service providers.
Identify and recruit people and organizations willing to offer programs and services for family support programs.
Develop, execute, and evaluate the activities of the programs and services.
Negotiate agreements with people and organizations who provide services.
Oversaw The recruitment and training of volunteers.
Effectively developed and maintained relationships with community leadership.
Assured that program goals and performance outcomes were met in accordance with state government grants and support.
Performed formal and informal evaluations of program impact demographics and outcomes.
Evaluated training needs for staff.
Developed and maintained open and positive relationships with parents staff and administration.

01/2015 to 02/2016

Resource Coordinator/ Unit ManagerBoys & Girls Club of Lake County － North Chicago, IL

Supervised Program Staff.
Planned, organized, reviewed, and coordinated the activities and programs of a youth afterschool program.
Created tutoring program to meet the individual needs of students served.
Mentor/tutor at-risk students, including providing academic instruction, advocacy, and crisis management.
Mentor/tutor at-risk students, including providing academic instruction, advocacy, and crisis management.
21 Century Grant Tracking and reporting.

08/2013 to 07/2014

Human Resource InternEastern Illinois University － Charleston, IL

Assisted human resource director with recruitment and interview process.
Assisted Director in training and development strategies.
Conducted initial phone screen interviews.
Prepared and maintained new employee files.
Conducted surveys of university departmental heads to assess staffing needs.
Worked Collaboratively with director of HR and Technology department to develop online training for university employees.
Collected and analyzed staffing data for board reports.
Train and process new student employees.
Train employees on new computer systems.
Provided superior Explanation of resources, services, and administrative processes to employees.
Assists HR Director with various research projects and/or special projects.

Education

May 2014

Bachelor of ArtsEastern Illinois University Walden University － Charleston Minneapolis, IL MN

2016

Master of Public Administration: Political Science Public AdministrationPolitical Science Public Administration

2019

Doctorate of Public Administration: Non Profit LeadershipWalden University － Minneapolis, MNNon Profit Leadership

Skills

academic, administrative, crisis management, Client, clients, Train employees, fundraising, government, grants, human resource, HR, instruction, leadership, Director, Mediate, meetings, Mentor, network, processes, recruitment, reporting, research, staffing, Supervision, surveys, phone, tutoring

Additional Information

Special Awards *Zion-Benton Leadership Academy Graduate, 2015 *United States Congressional Recognition for Community Leadership, 2015 *State of Illinois Congressional Recognition for Community Service and Leadership, 2015

Resume Overview

Companies Worked For:

Lake County Housing Authority
Zion Elementary School
Boys & Girls Club of Lake County
Eastern Illinois University

School Attended

Eastern Illinois University Walden University
Walden University

Job Titles Held:

Family Self Sufficiency Manager
Resource Coordinator
Resource Coordinator/ Unit Manager
Human Resource Intern

Degrees

Bachelor of Arts
Master of Public Administration : Political Science Public Administration
Doctorate of Public Administration : Non Profit Leadership

Family Self Sufficiency Manager Resume Example

Resume Score: 90%

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