Certified Mobile Technician for Apple, Inc. Significant use of customer service skills every day. Effectively identify problems using advanced trouble shooting skills not only technically, but also through educational experience. Highly developed customer service skills as well as a vast knowledge of technical troubleshooting.
Work as a mobile technician and sales representative. Responsibilities include: taking mobile appointments in a timely manner, efficiently diagnosing the issue the customer presented, building customer service skills to effectively inform customer of the technical situation. Results include building customer service skills, development in language use, multitasking efficiently, and basic sales skills.
Worked as a server and trainer. Responsibilities included: multitasking between serving and helping the bartender, making new hires comfortable with approach and knowledgeable of the menu, setting up the new hires for quick success after training. Results included developing educator skills to efficiently present information, multitasking skills, and customer service skills.
Worked as an assistant to the Art of the Book class. Responsibilities included: prepping materials for class, aiding in the production of the class, helping students when professor was unavailable. Results included development of multitasking skills, time management, and research skills.
Taught Advanced and Elite level dance classes. Responsibilities included: prepping lessons, controlling the class for efficiency, and ensuing a positive environment. Results included development of time management, attention to detail, positive teamwork skills, and collaboration with others.
Tutored two boys with ADHD. Responsibilities included: making sure homework was understood and finished, also worked on behavioral issues and concerns. Results included development in patience, time management and creativity.
Aided the classroom teacher in lessons and activities. Responsibilities included: prepping materials for class, keeping control of the classroom while the teacher was out, taking multiple office responsibilities when others were out. Resulted in development of patience, multitasking, and time management skills.
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