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Family Room Specialist Resume Example

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FAMILY ROOM SPECIALIST
Summary

Certified Mobile Technician for Apple, Inc. Significant use of customer service skills every day. Effectively identify problems using advanced trouble shooting skills not only technically, but also through educational experience. Highly developed customer service skills as well as a vast knowledge of technical troubleshooting.

Highlights
  • Developed personal engagement skills
  • Quick, efficient learner
  • Patient and diligent
  • Highly developed multitasking skills
  • 3+ years of customer service experience
  • Consistent use of POS systems
  • Confident technical skills
  • Exceptional telephone etiquette
  • Microsoft Office and Mac OS proficiencies
Accomplishments
  • Highly ranked NetPromoter score for timely, friendly, knowledgeable customer service.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and technical support.
Experience
Harbor Retirement AssociatesSeptember 2012 to CurrentFamily Room Specialist
Vero Beach , FL

Work as a mobile technician and sales representative. Responsibilities include: taking mobile appointments in a timely manner, efficiently diagnosing the issue the customer presented, building customer service skills to effectively inform customer of the technical situation. Results include building customer service skills, development in language use, multitasking efficiently, and basic sales skills.

Kipp Bay Area Schools - San FranciscoMarch 2011 to September 2012Lead Server
San Francisco , CA

Worked as a server and trainer. Responsibilities included: multitasking between serving and helping the bartender, making new hires comfortable with approach and knowledgeable of the menu, setting up the new hires for quick success after training. Results included developing educator skills to efficiently present information, multitasking skills, and customer service skills.

Eastern Connecticut Health NetworkMay 2010 to December 2011Work Study/Teacher's Aide
South Windsor , CT

Worked as an assistant to the Art of the Book class. Responsibilities included: prepping materials for class, aiding in the production of the class, helping students when professor was unavailable. Results included development of multitasking skills, time management, and research skills.

Above The Barre Dance AcademyAugust 2009 to May 2010Dance Teacher
City , STATE

Taught Advanced and Elite level dance classes. Responsibilities included: prepping lessons, controlling the class for efficiency, and ensuing a positive environment. Results included development of time management, attention to detail, positive teamwork skills, and collaboration with others.

June 2006 to December 2010Tutor/Nanny
City , STATE

Tutored two boys with ADHD. Responsibilities included: making sure homework was understood and finished, also worked on behavioral issues and concerns. Results included development in patience, time management and creativity.

EducareApril 2007 to August 2007Teacher Assistant
City , STATE

Aided the classroom teacher in lessons and activities. Responsibilities included: prepping materials for class, keeping control of the classroom while the teacher was out, taking multiple office responsibilities when others were out. Resulted in development of patience, multitasking, and time management skills.

Education
St. Ambrose University2009Bachelor of Arts: History, Art HistoryCity, State, USA
St. Ambrose University2010Bachelor of Arts: Fine Art, Book Art, Graphic DesignCity, State, USA
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How this resume score could be improved?

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Resume Overview

School Attended

  • St. Ambrose University

Job Titles Held:

  • Family Room Specialist
  • Lead Server
  • Work Study/Teacher's Aide
  • Dance Teacher
  • Tutor/Nanny
  • Teacher Assistant

Degrees

  • Bachelor of Arts : History, Art History
    Bachelor of Arts : Fine Art, Book Art, Graphic Design

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