Family Readiness Support Resume Example
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FAMILY READINESS SUPPORT
Summary
Compassionate Family Readiness Support Assistant with 12 years of experience, over 30 years in military environment setting. Skilled at managing multiple cases with great attention to detail and knowledge of community resources. Known for providing caring and comprehensive support to Soldiers and Families.
Skills
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Experience
Data Robot | San Francisco , CAFamily Readiness Support06/2011 - Current
- Family Readiness Support Assistant (This is a federal job, Serves as an advisor to the 73 Commander's on, Group (FRG) programs for approximately 20,000 Soldiers and Families.
- Performs a variety of clerical and administrative duties.
- Provides assistance, information, referral and follow-up on Family Program areas.
- Assists with implementing and maintaining Family support services for Family members separated from their military sponsor.
- Promotes efficient and effective communication between the Command, FRG, community resources and Family members.
- Maintains day-to-day awareness regarding, military or administrative issues impacting the Families of deployed military personnel.
- Assists with instructing/training related to Family Readiness issues.
- Also assists with scheduling/coordinating briefings, orientations and workshops regarding the Family Readiness Program.
- Coordinates facilities, speakers and child- care for events.
- Prepares/distributes flyers and newsletters.
- Receives calls, provides customer service, prepares correspondence/reports and maintains records/files.
- Assists the Yellow Ribbon Program Manager in coordination of all services to include planning, supporting, coordinating and executing events, training, briefing, services and activities that support Service Members and their Families throughout the four phases of deployment (Pre-Deployment, Deployment, Demobilization, and Post-Deployment-Reconstitution) Works in collaboration, coordination and in concert with the Services, Components and appropriate other resources to ensure compliance with all requirements of Section 582 of the National Defense Authorization Act.
- Provides coordination for briefing support to include subject matter expert scheduling and arranging for materials, supplies and equipment in support of the Deployment Cycle Provides administrative support to the Yellow Ribbon Program Manager to include clerical, research, data gathering, analyzing data, and compiling reports Ability to develop collaborations between the Military Services and organizations/agencies/resources Ability to coordinate with local, state and regional resources/programs/agencies.
- Collects and process YRRP data and family-related service plans Provides consultation to regional Yellow Ribbon and Family Readiness points of contact on Yellow Ribbon Program organization, program planning and execution.
- Develops and implement YRRP Service Member and Family service plans Coordinates and assists with Service member and Family-related service delivery as needed.
- Instructs groups in a clear and cogent manner as needed.
- Supervisor: Mr.
- Facilitated supportive services and counseling for clients and family members to address special concerns.
- Referred family members to outside support options to assist with coping during times of increased stress.
- Interacted with family members of individuals and shared information regarding available community support services.
- Offered counseling and comfort to bereaved family members and friends.
- Conferred with clients to discuss options and goals for various services.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
- Entered client data in centralized database and maintained up-to-date case records for all clients.
- Interviewed family members to assess situations, capabilities and problems.
- Attended hearings with victims to provide emotional support.
- Maintained records of victim contacts for use in emergency or crisis situations.
- Coordinated between various entities to manage cases.
- Supervised team of 73 volunteers, delivering in-depth training and mentoring.
Federal Aviation Administration | City , STATEProgram Assistant09/2009 - 03/2011
- Responsible for performing a wide variety of assignments that provide clerical and administrative support to the Drug Abatement Division.
- By assuming the technical programs and projects of the drug and alcohol program allowing the manager and staff to focus on critical issues.
- Analyze problems, identify significant factors, gather pertinent data from the Compliance and Enforcement Tracking System (ICETS) and recognize solutions.
- Plans and organizes work and communicates effectively orally and in writing to the aviation industry customers by contacting the designated Employees Representative and setting up initial inspection based on location, size, priority of company and deals effectively with others in person-to-person situations.
- Applies ability to gather, organize, and evaluate facts and evidence in order to identify companies that are in need of inspection.
- Assists staff with scheduling inspection teams for the nation, which requires frequent changes due to voluntary disclosures, hotline complaints, congressional inquiries, and other aviation industry concerns.
- Maintains a running record of the location of inspectors, team coordinators and managers as they conduct inspections.
- Apprises management on travel times and costs associated with nationwide inspections for budget considerations.
- Gathers cost estimates of flights and distances between companies in each state.
- Work with the Compliance and Enforcement Tracking System (ICETS) on analyzing data for scheduling inspectors.
- Assist managers in developing “High Impact Inspection Areas”.
- Utilizes the Safety Performance Analysis System (SPAS) and WebOps databases to search and upload information into ICETS.
- Uses discretion and professionalism in interactions with industry representatives, inspectors, Team Coordinators, Center Managers, and AAM 802 Personnel.
- Assists with preparations for high impact inspections by suggesting potential locations, determining number of available companies in location, and ensuring companies in potential locations are not inadvertently scheduled.
- Completed the Drug Abatement Division Regulations Training, 14 CFR Part 120 and 49 CFR Part 40.
- Researches receipt and distribution of mail; prepares forms, documents and reports; calendaring for Center Manager and staff, arranges meetings and conferences; responds to callers and visitors; makes travel arrangements and prepares authorizations, orders and vouchers; purchases supplies and services; and manages the administrative aspects of the aviation industry anti-drug and alcohol misuse prevention programs.
- Provides a variety of clerical support to the organization as necessary and as assigned.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Produced well-written, comprehensive reports and documents.
United States Navy | City , STATEChief Petty Officer, Human Resources Specialist Military03/1989 - 04/2009
- Indicates professional reference, Leading Change - Leading People - A seasoned well organized manager with over 28 years of dynamic management career leading and educating personnelwithin a vital competitive government based atmosphere.
- Expert in building top-producing results within the United States Navy using strategic planning, tactical techniques, and key accounting management.
- Outstanding record of achievement in leadership, budgeting, and contract negotiations.
- Excellent communicator with the ability to actively manage change.
- Accomplishments: -Served as the third in command, at a reserve center that was tasked to provide over 600 personnel with services, to ensure that they maintained a state of readiness and availability.
- Required to ensure that all members were ready to mobilize and gave direct support during Operation Iraqi Freedom and Enduring Freedom, Assisted their families and retired personnel in the most professional manner.
- Directed and coordinated more than 30 training scenarios for 620 reserve and active duty military members which resulted in receiving Retention Honor Roll Award for 4 consecutive years.
- Responsible for the promotion of 405 Selected Reservist under my direct supervision.
- Expertly supported mobilization for 380 Reservist from 23 units to Operation Iraqi Freedom, Noble Eagle and Enduring Freedom.
- Managed 16 personnel who provided support to deployed service members in 5 foreign countries and 600 personnel residing throughout the US.
- Developed and implemented a series of cost reduction/cost avoidance programs that enabled the supply department to maintain a $260, 2/16/2021 , A seasoned well organized manager with over 20 years of dynamic management career leading and educating personnel within a vital competitive government based atmosphere.
- Expert in building top-producing results within the Navy using strategic planning, tactical techniques, and key accounting management.
- Outstanding record of achievement in leadership, budgeting, and contract negotiations.
- Excellent communicator with the ability to actively manage change.
- Served as the third in command, was tasked to provide over 600 personnel with services, to ensure that they maintained a state of readiness and availability.
- Required to ensure that all members were ready to mobilize and gave direct support to the families and retired personnel in the most professional manner.
- Expertly supervised mobilization for 380 Reservist from 23 units to Operation Iraqi Freedom, Noble Eagle and Enduring Freedom.
- Supervised 16 personnel who provided support to deployed service members in 5 foreign countries and 600 personnel residing throughout the US maintaining day-to-day awareness regarding public, military and administrative issues impacting the families of deployed military personnel.
- Provided technical guidance and recommendations to senior leadership regarding unit deployment program.
- Advised commander on the direction, management, and operation of all aspects of unit deployment capabilities.
- Ensured personnel readiness.
- Ensured the unit was ready to meet wartime and peacetime mobility taskings by scheduling and tracking unit deployment training.
- Coordinated all readiness training and monitored unit members deployment eligibility.
- Assisted with the implementation and maintenance of the family support services for Navy Family Members separated from their military sponsor.
- Ensured that all military dependents were given the necessary, up to date TRICARE information, assisted them with their medical bills, and appointments with their respective providers.
- Arranged the Commander's travel arrangements, arranging schedules of visits, making reservations and notifying organizations and officials to be visited regarding the Family Readiness Program.
- Prepared correspondence for the signature of the Commanding Officer.
- Reviewed all correspondence prepared by the Commanding Officer for conformance with regulations, policy, grammar, and format.
- Coordinated activities with numerous organizations.
- Coordinated meetings and conferences including obtaining price quotations, reserving facilities, and arranging for equipment and other amenities.
- Served as the Defense Travel System Administrator.
- Served as POC for problems/questions from entitlements, travel policy issues, transaction, and payment problems; provided training to new users; and responsible for maintaining lines of accounting and assigning these lines to correct activities; ensured all travel information remained current and accurate.
- Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
- Prepared employees for assignments by establishing and conducting orientation and training programs.
- Created monthly newsletters and arranged monthly employee events.
Education and Training
Vincennes University | | City, State, United StatesAssociate's Degree in General Studies2009GPA: 3.24, Credits Earned: 96 Quarter Hours
Keiser University | City, StateBachelor of Science in Psychology
Community Affiliations
- Co-Founder for Military Heroes Support Foundation
- Public Affairs Officer for Fishing with Americas Finest
- Pompano Beach VET Center Advisory Board Member
- Florida National University POWERHOUSE Committee member
- SOFLO Homeless Stand down Co Chair
- Vice President of Remember Everyone Deployed
- Miami-Dade County Veteran Services Coalition
- Volunteer Coordinator for Strategic Partnerships for Savannah's Soldiers
- Lifetime Member of Broward County Navy League
- Member of Broward Navy Days
- Member of American Legion
- Volunteer for City of Miami Veterans Affairs and Homeless Division City of Miami
Mrs. Chandler is one to whom the community points to with respect and admiration. She is sought out by organizations due to her discipline and work ethic, unfailing loyalty, leadership, and staunch dedication to our Veterans.
Awards
- Navy and Marine Corps Commendation Medal (3 awards),
- Joint Achievement Medal (2 awards),
- Navy and Marine Corps Achievement Medal (13 awards)
- Meritorious Unit Commendation,
- Good Conduct Medal (6 awards),
- National Defense Service Medal (2 awards)
- Global War on Terrorism Medal,
- Military Outstanding Volunteer Service Medal (4 awards)
- Armed Forces Reserve Medal
- Civilian awards include:
- Presidential Volunteer Service Award,
- ESGR Seven Seals Award,
- Governor's Veteran Service Award (2 Awards)
- Department of the Army Achievement Medal for Civilian Service (2 Awards),
- Outstanding Veterans Service Award (2 Awards),
- The Bronze De Fleury Medal,
- Service Person of the Year, Miami Greater Chamber of Commerce,
- Ms. Geico 2020 Community Driver.
- AARP The Good's Honoring Heroes Contest
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School Attended
- Vincennes University
- Keiser University
Job Titles Held:
- Family Readiness Support
- Program Assistant
- Chief Petty Officer, Human Resources Specialist Military
Degrees
- Associate's Degree in General Studies
Bachelor of Science in Psychology
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