family case manager resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
A highly motivated communicator able to maintain cultural sensitivity, established rapport with diverse groups, bridging cultural gaps through high energy, education, leadership and interpersonal relations.
  • Engaging public speaker
  • Effective use of multi-media teaching tools
  • Committed to cultivating student leadership
  • Professional demeanor
  • Microsoft Office and Outlook proficiency
  • Able to work independently and as a member of a team
  • Recruiting
  • Personable and friendly
Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.
Served as an advisor for the Giant Kings Club for minority young men in high school through mentoring, tutoring and college visitations for 3 years in a row.
Worked with over 100 special education students in ninth grade for 3 years.
Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.
06/2016 to Current Family Case Manager Child And Family | , ,
  • My purpose is to protect children from abuse and neglect and either maintain or reunify families whenever possible.
  • Develops case plans collaboratively with families to assist them in becoming more self-sufficient in a safe and nurturing environment.
  • Works closely with other social service agencies and schools as a possible in need of services.
  • Monitors treatment plans of contractual service providers to determine if they are consistent with the case plan.
  • Counsels families regarding the social needs and skills of families and children.
08/2013 to 05/2016 Special Education Paraprofessional Calhoun Intermediate School District | Marshall, MI,
  • Maintaining high levels of ethical behavior and confidentiality of information for individual students while determining accommodations and modifications of students' strengths and needs.
  • Close consults with school base personnel on parent/student case conferences, behavior management concerns and development and implementation of intervention plans.
  • Participates in regular in-service training for non-violent crisis intervention, functional behavior assessments as assigned. Instructs, motivates and manages classroom work times.
07/2009 to 05/2013 Unit Manager Midwest Health | Mason City, IA,
  • Demonstrated Resource for local and state policy questions and procedures in agreement with corporate practice as well as discussions of quality assurance and training.
  • leadership dependability, integrity, accountability and respect while communicating and setting clear and concise expectations and goals for immediate team.
  • Managed policy infractions, client complaint resolutions, monthly reports, internal corporate audits, production reviews and coaching.
  • Collaboration on processes of improved center and business operations to ensure consistency and working within contractual and legal applications.
  • Organized team motivation strategies to engage and ensure highest quality of work was produced.
Expected in 2018 Masters of Arts | Counseling Indiana Wesleyan University, , GPA:
Expected in 2009 Bachelor of General Studies | Sociology Indiana-University-Purdue-University, , GPA:
agency, business operations, coaching, concise, CPR, crisis intervention, client, documentation, First Aid, functional, leadership, leadership & training, legal, Director, Works, Monitors, personnel, processes, quality, quality assurance, recruitment, Risk Management, Safety, supervising, treatment plans

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Resume Overview

School Attended

  • Indiana Wesleyan University
  • Indiana-University-Purdue-University

Job Titles Held:

  • Family Case Manager
  • Special Education Paraprofessional
  • Unit Manager


  • Masters of Arts
  • Bachelor of General Studies

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