Family Case Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Accurate, assertive and adaptable Case Manager who can effectively multi-task in challenging situations and meet critical deadlines.

  • Microsoft office
  • Microsoft Office 2010
  • Browsers: Netscape, Internet Explorer, Google Chrome
  • Adobe Acrobat
  • EVOLV program
  • AIF program

  • Excellent verbal communication
  • Client satisfaction
  • Perform well in high-demand, fast-paced environments
  • Customer friendly
  • Coordination skills
  • Providence Hospital Take vital signs Educate on healthy eating Assisting doctors during examinations Doing EKGs Related Courses Early Childhood Education Program, Preschool Teacher 90-hour course Basic Childhood Training, 40-hour course.
Family Case Manager, 07/2014 to Current
Child And Family Newport, RI,
  • Provide holistic and comprehensive case management services to all clients including: intake assessment, benefit assessment, goal setting, long-term case plan development, weekly case plan development, progress monitoring, individual money management, tenant education, advocacy and referrals.
  • Maintain a caseload of (28-32) families.
  • Run weekly parent support groups.
  • Meet with clients weekly or bi-weekly for up to12 months.
  • For the first six months of a client's participation the program, at least 80% of follow-up meetings should be held in-person rather than over the phone.
  • Connect families with needed and available community resources.
  • Follow-up with clients and agencies as appropriate to document use/success of referral.
  • Input accurate and complete data for all contacts with clients into agency database.
  • Ensure that all documents submitted on behalf of a client are valid.
  • Contact landlords to validate eviction notices.
  • Conduct outreach to neighborhood schools.
  • Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, client contact sheets, and evaluations.
  • Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested.
  • Adhere to agency policy, procedures and the professional code of ethics.
  • Duties as assigned by supervisor.
Supportive Employment Specialist, 11/2013 to 08/2014
Nationwide AR, State,
  • Meets with consumers within one week of referral.
  • Makes outreach attempts (telephone, mail, community visit) as part of initial engagement and at least monthly on a time unlimited basis when clients stop attending services.
  • Demonstrates tolerance of different levels of readiness to work by using gentle encouragement when a client appears unsure of working.
Rehabilitation Counselor/Case Worker, 04/2013 to 11/2013
Family Services Inc City, STATE,
  • Assist clients with independent living skills Coordinate with consumers clinical providers Provide rehabilitation and support to clients Providing activities and training to clients based off their individual rehabilitation plans Assist clients with somatic and psychiatric crisis intervention Maintains documentation and continuously records Completes and executes medication schedule for clients.
Medical Assistant /Nursing Assistant, 02/2012 to 03/2013
Cardiac Associates City, STATE,
  • Monitor a patient's vital signs and record significant changes.
  • Keeping an eye on a patient's blood pressure, pulse, temperature, and respiration Realizing whether a patient is getting better or worse.
  • Report any new health issues or side effects, negative or positive improvements, and other significant changes.
  • Giving test results Doing a patient EKG and reporting it the results to the Doctor.
Group Leader, 2005 to 2012
Bar-T City, STATE,
  • Organized and participated in parent conferences
  • Increased students problem solving abilities and comprehension at assignments
  • Interrelated with the children to improve their interactive learning of color recognition, numerical learning, language ability, and reading skills
  • Planned and organized daily student activities Monitored students attendance and kept daily log
  • Ordered and maintained inventory of classroom supplies
  • Worked with children with behavioral issues and mental disabilities.
Associate of Arts: Communications, Expected in 2015
Montgomery College - ,


Certified Medical Assistant Everest 2011: Media Production, Expected in 2007
American Intercontinental University - ,
Media Production
C.P.R/First Aid certified/ Mental Health First Aid Certified

Fluent in Spanish

Fluent in English


Adobe Acrobat, agency, blood pressure, Browsers, bi, C, case management, color, Computer training, conferences, crisis intervention, client, clients, database, documentation, EKG, staff training, Fluent in English, First Aid, goal setting, Internet Explorer, inventory, meetings, Mental Health, mail, money, Microsoft Office, Netscape, plan development, problem solving, progress, reading, rehabilitation, reporting, Fluent in Spanish, supervisor, supervisory, telephone, phone, vital signs

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Resume Overview

School Attended
  • Montgomery College
  • American Intercontinental University
Job Titles Held:
  • Family Case Manager
  • Supportive Employment Specialist
  • Rehabilitation Counselor/Case Worker
  • Medical Assistant /Nursing Assistant
  • Group Leader
  • Associate of Arts
  • Certified Medical Assistant Everest 2011