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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced in Case management and social work with 13 years of experience providing case management services to assess family needs and provide safety and permanency for children. Well-versed in developing family, coordinating treatment services for families with local community service providers and maintaining documentation in database program. Willing to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Texas Family Code and Tx Dept of Family & Protective Services policies.

Skills
  • Family services
  • File management
  • Client needs assessment
  • Microsoft Office Suite
  • Computer skills
  • Teamwork
  • Cultural awareness
Work History
Family Based Safety Services Specialist IV, 06/2007 to 03/2021
Hillsborough County Sheriff's OfficeTampa, FL,
  • Administered case management for dependant children to provide counseling and formulate family plans to address conflicts
  • Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
  • Offered family crisis intervention to manage conflict and identify peaceful resolutions.
  • Conducted monthly in-home visits with family members to help clients achieve goals and gain insight.
  • Liaised with community organizations and provided resource and treatment referrals.
  • Assisted parents with appointment scheduling and transportation arrangements to maintain treatment plans.
  • Documented data and completed accurate updates to case records.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Child Protective Investigator, 02/2009 to 04/2014
Tx Dept Of Family & Protective SvsCity, STATE,
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Documented all relevant information by filling out forms and completing case reports.
  • Remained objective in handling each case, especially when children and families were in high-stress situations.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.
  • Attended court proceedings, submitted documents and offered testimony.
  • Visited homes, inspected surroundings and interviewed family members.
  • Responded to claims of abuse, neglect or safety concerns.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Documented data and completed accurate updates to case records.
Conservatorship Specialist, 06/2007 to 02/2009
Tx Dept Of Family & Protective SvsCity, STATE,

• Determines each child’s needs and ensuring that appropriate referrals for testing, evaluations, records, or further assessments are made. Ensures all services are focused on achieving positive permanency.

• Working with children, families, and communities to plan for child's permanency.

• Identifying potential permanency resources for child through ongoing contact with parents, family members, and other individuals child and family identify as important to them.

• Searching for potential kinship providers throughout case. Completing home studies of child's family members or family friends (kinship providers) who might care for child.

• Meets with parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address identified needs to move towards positive permanency. Discusses with parents their progress towards making changes to behaviors that pose dangers to their child(ren).

• Meets with children, parents, family friends, or foster homes in public as well as in their own homes.

• Collaborates with Placement Team, including Kinship staff, for placements, as needed.

• Participates in meetings and conferences at times and places convenient for family members as well as everyone involved in case.

• Visits children monthly to assess child’s feeling of safety in their current home, to plan for permanency, and to discuss their needs, wishes, and progress while in care

• Attends and participates in court hearings about child and family. This includes contacting parties in case before hearings, preparing court reports, and testifying in court on child’s needs, family’s progress, and department’s efforts to achieve permanency for child.

•Keeps child’s, parents, caregivers, court-appointed attorney and guardian ad litem(s) informed about child’s circumstances and significant events.

• Works with department's attorney to prepare for contested-court hearings and trials.

• Works with kinship caregivers and foster parents to ensure that they have what they need to care for child or youth placed with them i.e., keeping them informed about developments in case, returning phone calls, and in some areas of state being available 24 hours day / 7 days week at certain times.

• Transitions children home during reunification services and provides support to family until legal case is closed.

• Supervises adoptive placements until adoption is final or until case is transferred to an adoption caseworker.

• Using effective time-management skills to make sure all key tasks are done.

• Documents case records by completing forms, narratives, and reports to form written record for each client.

Receives cases from investigators after children are removed from their homes, placed in CPS conservatorship, and placed in care outside their homes.

• Determines each child’s needs and ensuring that appropriate referrals for testing, evaluations, records, or further assessments are made. Ensures all services are focused on achieving positive permanency.

• Working with children, families, and communities to plan for child's permanency.

• Identifying potential permanency resources for child through ongoing contact with parents, family members, and other individuals child and family identify as important to them.

• Searching for potential kinship providers throughout case. Completing home studies of child's family members or family friends (kinship providers) who might care for child.

• Meets with parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address identified needs to move towards positive permanency. Discusses with parents their progress towards making changes to behaviors that pose dangers to their child(ren).

• Meets with children, parents, family friends, or foster homes in public as well as in their own homes.

• Collaborates with Placement Team, including Kinship staff, for placements, as needed.

• Participates in meetings and conferences at times and places convenient for family members as well as everyone involved in case.

• Visits children monthly to assess child’s feeling of safety in their current home, to plan for permanency, and to discuss their needs, wishes, and progress while in care

• Attends and participates in court hearings about child and family. This includes contacting parties in case before hearings, preparing court reports, and testifying in court on child’s needs, family’s progress, and department’s efforts to achieve permanency for child.

• Keeps the child’s, parents, caregivers, court-appointed attorney and guardian ad litem(s) informed about the child’s circumstances and significant events.

• Works with the department's attorney to prepare for contested-court hearings and trials.

• Works with kinship caregivers and foster parents to ensure that they have what they need to care for the child or youth placed with them i.e., keeping them informed about developments in the case, returning phone calls, and in some areas of the state being available 24 hours day / 7 days week at certain times.

• Transitions children home during reunification services and provides support to the family until the legal case is closed.

• Supervises adoptive placements until the adoption is final or until the case is transferred to an adoption caseworker.

• Using effective time-management skills to make sure all key tasks are done.

• Documents case records by completing forms, narratives, and reports to form written record for each client.

• Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.

• Performs other duties as assigned and required to maintain unit operations.

• Promotes and demonstrates appropriate respect for cultural diversity among coworkers, clients, and all work-related contacts.

Education
Bachelor of Arts: Social Psychology, Expected in 05/2007
Park University - Parkville Missouri,
GPA:
High School Diploma: , Expected in 05/1988
Bandera High School - Bandera Tx,
GPA:
Additional Information

Motivated to learn new skills and ensure safety/wellbeing of children

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Resume Overview

School Attended

  • Park University
  • Bandera High School

Job Titles Held:

  • Family Based Safety Services Specialist IV
  • Child Protective Investigator
  • Conservatorship Specialist

Degrees

  • Bachelor of Arts
  • High School Diploma

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