Online Instructor and Academic Coach talented and experienced in employing creative teaching
strategies to engage students fully in the learning process. Personable professional driven to inspire
students to achieve personal and academic success.
Utilize critical thinking and Self-starter who is detail oriented
problem solving skills and goal driven
Organized and effective team Successful presenter
player across all levels of incorporating practical exercises
management for the optimal learning solutions
Exceptional written, oral and for students and employees
interpersonal skills Ability to work collaboratively
Audit experience via the online across departments
classrooms Extensive knowledge in
Excellent at maintaining Education, Business Administration
company policies and and Customer Service
10/2014 to 02/2017
Faculty MemberUniversity of Phoenix － Lakewood, CO
A challenging position teaching concurrent General Studies and Critical Thinking
courses online, full-time, engaging in special outreach and instructional strategies
to support student learning.
I worked with students using a variety of methods,
including in-class communication, proactive phone conversations and video
In this position, I consistently implemented instructional strategies
appropriate for each diverse learners needs.
The position was a challenging yet
Our focus was on customer service and individual growth if
08/2010 to 10/2014
Faculty Development AdministratorUniversity of Phoenix － Phoenix, AZ
Managed faculty and students, keeping them appraised of University policy and
guidelines related to academic and behavioral violations.
I ensured student
sanctions were fulfilled and investigated and compiled evidence in regard to
plagiarism concerns, behavioral issues and grade disputes.
I was a voting
member, recommending the consequences of the violation for the student and
faculty code of conduct violations.
In addition, I facilitated faculty training
workshops, faculty meetings and oversaw the overall management of our faculty
members for the College of Health Sciences and Nursing.
02/2010 to Current
Adjunct FacultyUniversity of Phoenix － Phoenix, AZ
As a Faculty Member for the University, I am responsible for the facilitation and
instruction of numerous courses.
Facilitation of these courses requires drafting
curriculum, providing assignment feedback and assisting students to develop
and enhance skill sets applicable to today's work environment.
facilitate the quarterly faculty information and places.
In this position I teach the
following courses: HUM/114 Critical Thinking in Everyday Life, GEN/127 University
Studies for Success, GEN/105 Sills for Learning in an Info Age and US/101
Introduction to University Studies.
The Adjunct Faculty Member position is Part Time and enables the Full Time
Faculty Members the opportunity to earn additional income for teaching
additional online courses.
09/2006 to 08/2010
Senior Faculty LiaisonUniversity of Phoenix － Phoenix, AZ
Coached faculty members on all manner of University policy.
classroom reviews and ensured our faculty were maintaining daily compliance.
Investigated and resolved classroom issues, created templates and policy
changes to improve accuracy, efficiency and effectiveness of the entire team.
Trained all new employees and assisted management in the interview process
for hiring new employees.
02/2005 to 09/2006
Finance CounselorUniversity of Phoenix － Phoenix, AZ
Utilized strong communication skills for increased effectiveness working
collaboratively across departments.
Maintained an organized portfolio of
current students and their financial accounts, trained new employees, received
a high call volume daily and completed daily/weekly/monthly reports.
service phone calls and teamwork were daily requirements while certifying
students for financial aid funding and direct bill accounting.
Associate of Arts: General Studies/Communications General Studies and CommunicationsArizona State University － Tempe, AZ, USAGeneral Studies/Communications General Studies and Communications
Bachelor of Science: Criminal JusticeUniversity of Phoenix － Phoenix, AZ, USACriminal Justice
MBA: Business AdministrationUniversity of Phoenix － Phoenix, AZ, USABusiness Administration
Master of ArtsUniversity of Phoenix － Lakewood, CO, USAEducation/Adult Education and Training 18 Credits received Currently working toward completion.
academic, accounting, Audit experience, Business Administration, strong communication skills, interpersonal skills, oral, Critical Thinking, Customer
service, Customer Service, detail oriented, drafting, financial, focus, hiring, instruction, meetings, Nursing, policies, presenter, problem solving skills, Self-starter, teaching, teamwork, phone, video, workshops, written