facility maintenance supervisor resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Experienced Facility Maintenance Manager with a demonstrated history of establishing positive working relationships with staff as well as management. Offering technical expertise developed over 30 years of construction and maintenance experience. Proficient delegator and adept in managing time and resources with talent for building relationships, directing maintenance workers and offering technical support to owners and tenants. Forward-thinking problem-solver with top-notch planning and decision-making skills.
Skills
Facility Maintenance
Scheduling
Repair
Budgeting
Boilers
Renovation
Resource Management
Building Inspection
Plumbing
HVAC
Experience
Facility Maintenance Supervisor, 09/2013 - Current Albertsons Companies – San Ramon, CA,
Organized staff of 10 by supervising daily operations, developing work schedules and assigning specific tasks.
Performed routine inspections to maintain safety and functionality of facility's distribution systems.
Monitored employee work levels and optimized performance with strategic approaches.
Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
Inspected completed work to assess quality and identify skill or ability issues.
Collaborated with others to discuss new training opportunities.
Demonstrated leadership by making improvements to work processes and helping to train others.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Estimator/Project Manager, 04/2006 - 08/2013 The Kelly Group – Chattanooga, TN,
Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
Developed bid proposals with itemized costs for clients to review and approve before beginning work on electrical construction projects.
Analyzed project mandatories, scope and available resources to devise timelines and communicate with client on deliverable deadlines.
Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
Communicated with clients and teammates to gather information regarding project budgets, schedules and objectives and optimize plans.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved profit margins by streamlining operations and workflow.
Division Manager/Service Manager/Electrician, 07/1993 - 04/2006 Muth Electric – City, STATE,
Set and monitored division-wide policies, procedures and cultural standards.
Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets.
Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Defined department objectives and monitored performance to facilitate operations.
Hired, trained and developed service department staff to drive performance.
Adhered to customer service standards to foster satisfaction and retention.
Researched and provided timely resolution to service discrepancies.
Created written estimates and obtained customer consent to proceed.
Informed and educated department employees on changes from management.
Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
Delivered positive reinforcement and constructive criticism for employee work efforts.
Prioritized and delegated daily work tasks to meet anticipated project goals.
Pitched in to complete various duties during peak periods or employee absences.
Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
Established and enforced clear safety policies to protect workers from injury.
Inspected completed work to assess quality and identify skill or ability issues.
Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
Education and Training
Associate of Applied Science: Electrical Technology, Expected in 07/1993 - Southeast Community College - Milford NE, GPA: Status -
High School Diploma: , Expected in 05/1991 - Pierce High School - Pierce NE, GPA: Status -
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