Results-driven professional with a strong background in maintenance, facilites management and project management Skilled in coordinating internal teams and resources as well as outside vendor support for complex services and repairs. Dedicated to keeping operations seamless for staff and visitors. Flexible hard worker ready to learn and contribute to team's success.
Skills
PM & CM
Health Safety & Environment
CCTV & Physical Security
HVAC
MS Office
Processes & SLAs
Project Management
Real estate
Repairs & Renovation
Space & Property Management
Vendor & Stakeholder Management
Inventory systems
Building Management System
Documentation and reporting
Leadership
CMMS
Experience
02/2022 to Current
Facilities Project ManagerEngineering Consulting Services, Ltd. – Plano, TX,
Managing Upkeep & Maintenance of Walmart Account across Canada.
Manage and direct facility staff by handling assignment delegation and timely completion.
Assign and supervise work of cross-functional facilities team.
Manage work and monitor performance of project personnel to ensure timely completion whilst maintaining quality and controlling cost.
Propose or approve modifications to project scope, or any changes in cost and timeline.
Allocate resources related to staff, materials and budgetary allowances.
Negotiate to secure favorable quotes and contracts for supplies.
Prioritized and performed routine maintenance to keep facility in excellent shape.
11/2021 to 02/2022
Facilities CoordinatorSurterra Holdings – Palm Bay, FL,
Managing Infrastructure Ontario portfolio having approximately 100 Provincial Government buildings.
Assisting 3 facilities managers with management of work orders, vendor management and invoices.
Oversee vendor-provided building, janitorial, maintenance, pest control, and landscaping services.
Identify and solve complex strategy problems to drive organizational goals.
Manage daily operations, client relations,and IT.
Develop corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
11/2020 to 05/2021
Facilities CoordinatorSurterra Holdings – Port Saint Lucie, FL,
Responded to employees inquiries and concerns. Ensured timely resolution of complaints and made sure quality work place environment is provided to all the company staff.
Performed basic trouble shooting on Point Of Sales systems, company Desktop Computers, Printers and Ipads.
Created work orders and assigned work orders to multiple technicians, subcontractors and vendors. Presented work order status report to store manager.
Personally carried out routine maintenance/carpentry related tasks such as minor plumbing, patching and painting, floor repairing, re-lamping, cabinet fixing and door/handles installation etc.
Oversaw vendor-provided building services, including janitorial, pest control and landscaping.
Checked common areas and conference rooms regularly to verify cleanliness and order.
Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
Evaluated facilities, furniture and equipment to maintain ergonomic work environment.
Called in equipment repair services and maintained office supplies by ordering new inventory.
Drafted and enforced preventive maintenance schedule for facility systems and equipment.
Supervised routine maintenance and repair of machinery and electrical and mechanical systems.
Conducted safety meetings to improve internal safety processes.
Inspected workplace and reported on hazards, recommendations and successful corrections.
Managed OSHA-mandated recordkeeping and accident analysis paperwork.
Responsible for design, planning, directing and guiding all construction, maintenance & Operations processes for approx 500,000 sqft area of corporate office and 100,000 sqft of technical building (data center) and to manage their CAPEX and OPEX.
Plan, design and execute space development and renovation in assigned offices.
Oversaw building maintenance requirements and generated work orders accordingly. Checked that agreed work by staff or contractors has been completed satisfactorily.
Generated a weekly report on all active, closed, and new work orders.
Supported in procurement process in comparing cost of various services and products to achieve maximum value.
Designed & Planned best allocation and utilization of space and resources for new buildings.
Responsible for overall site maintenance like: HVAC, Electrical, CCTV and access control, Fire Alarms, FFE, Building/Civil Works etc. and conducted quarterly audits
Created, documented and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
Liaised between internal and external stakeholders to provide updated project status and performance reports.
Elevated customer satisfaction ratings by resolving issues for speedy resolution.
Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Requisitioned office supplies, grocery for cafes, fuel and spare parts for technical equipment and performed recordkeeping.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Supervised office moves projects from site acquisition to space development and then managing their operations.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to use this information in future budget forecasting and strategic decisions.
Responded to employees related issues quickly by using MyMCS (facilities management tool) and Schneider Building Management System to provide immediate resolution, which improved customer satisfaction by 80%.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Worked professionally to handle all client, vendor and public guest requirements.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Bachelor of Science: Civil Engineering Technology University of Engineering & Technology - Peshawar, GPA:
Expected in 03/2020 to to
Certification: ISO 45001 Lead Auditor SGS International - Pakistan, GPA:
Expected in 03/2017 to to
Certification: IOSH Managing Safely SGS International - Islamabad, GPA:
Accomplishments
Contributed in gradual Opex Reduction drive without compromising service delivery standards and helped reduce OPEX of our headoffice by 40% from 2017-2020
Completed an end to end Office relocation project ( site selection-design and development-movement of 350 employees) in a 3 months time saving 6 million per month in terms of rent only
Received best employee of the quarter award 5 times.
Contributed in getting ISO 14001 (Enivornment Mangement System) and ISO 45001(Occupational Health/Safety Management System) Certification for my company
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