Dedicated and responsible auto part professional with excellent sales and service abilities. Knowledgeable about auto parts and customer service promotions and able to develop deep customer connections to promote sustained revenue. Bringing 20 years of experience combined with superior work ethic and excellent people skills.
Seasoned sales professional able to successfully run local and regional auto parts routes while exceeding profit goals. Well-organized in keeping accounts and paperwork current for optimal business operations and customer satisfaction.
Hardworking transportation professional with over 10 years of driving experience, valid license and clean history. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus.
Transportation enthusiast effective in delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Looking for a new Driver role where hard work and dedication will be highly valued.
Customer-oriented customer service associate successful at navigation and efficient, on-time deliveries. Dependable and committed to getting job done quickly and safely. Offering over 20 years of experience in distribution environment. Certified in forklift operations and customer relations
- Safe driving techniques
- Driving and transportation
- Route management
- Confidentiality understanding
- Vehicle maintenance
- Safety protocols
- Schedule management
- Vehicle safety
- Product distribution
- Client relations
- Inventory control procedures
- Shipping and receiving
- Inventory control
- High-energy attitude
- Shipping and receiving understanding
- Store maintenance
- Organizational strengths
- Quality assurance controls
- In-store support
- Completed professional development in Ethics and Direct customer service skills
- Certification Forklift Driver
Austin, TX, 01/2004 - Current
- Fabricated metal , copper, copper nickel, titanium, zecore per design specifications
- Used hand, electric and pneumatic tools and equipment in a safe and accurate manner
- Operated 900 Hundred ton press and high powered tools heavy machinery to prepare metal products according to customer specifications
- Fabricated and altered parts with metal hammers, punches, drills and shears
- Followed lean manufacturing principles at all times
- Prepared metals for industrial processes by cleaning, degreasing and removing impurities from raw materials
- Verified product quality by checking products for accuracy and completing necessary adjustments
- Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts
- Used drum sander and electric power tools to grind, sand and polish metals, plastics and wood products
- Handled intricate and often time-consuming tasks such as fittings various sizes and reforming on daily basis with minimal to no supervision
- Used hand tools and other equipment with extreme precision and efficiency while maintaining safety standards to create exceptional prosthetic devices and artificial limbs
- Kept all work areas neat and organized, removing debris and waste and placing refuse into proper receptacles, maximizing efficiency, productivity and professionalism
Poway, CA, 09/2016 - Current
- Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction
- Assisted over thousand customers weekly in finding parts for individual needs
- Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
- Kept parts neatly stacked and ready for purchase to boost sales
- Took thousand orders per week worth combined total of $500.0000 over telephone, in person and through email
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Inputted information from customer calls and onsite service visits into the company's system using Windows
- Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
Wolcott, CT, 01/2001 - 08/2003
- Logged deliveries in windows system, including drop-off times and any special conditions
- Delivered goods and services to customers on time and in excellent condition
- Drove delivery vehicles 5 days per week, averaging 300miles on road and 10 customers served
- Inspected vehicle before and after every trip to assess performance and maintenance requirements
- Coordinated with team members and remained flexible in work scheduling
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage
- Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents
- Loaded and unloaded merchandise efficiently to meet demanding route targets
- Planned optimal routes to minimize delays and maximize time efficiency
- Interacted with customers pleasantly to meet needs and drive satisfaction
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resume Strength
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Job Titles Held:
- Fabricator
- Auto Parts Specialist
- Driver/installer
Degrees
- Associate of Arts
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