Major: Radio-Television Broadcast Journalism
Double Minor: HealthCare Management and Speech Communication
Offers exceptional organizational, interpersonal and computer skills. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations.
Microsoft Office programs
Social networking sites (Facebook, Instagram, Twitter)
Data entry/ Typing
Front desk training
Fluent in Twi (Ghanaian)
Organized and efficient
Motivated team player
Answered telephone calls and responded to inquiries.Assigned patrons to tables suitable for their needs and according to rotationAssisted in maintaining preparation and service areas in a sanitary condition.Greeted each customer with friendly eye contact.Helped with preparation, set-up, and service for catering events.Spoke with patrons to ensure satisfaction with food and service.Oversaw kitchen employee operations to ensure production levels and service standards were maintained.Maintained contact with kitchen staff, management, serving staff and customers.Complied with scheduled kitchen sanitation and ensured all standards and practices were met.
Managed front desk operations with a staff of four.
Account Management, Calendaring, Computer Proficiency, Coordination, Critical Thinking, Data Collection, Data Entry, Documentation, Executive Management Support, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Proofreading, Scheduling, Service Orientation, Speaking, Time Management, Typing
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