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executive vice president hotel operations resume example with 15+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Senior Executive with significant experience in the hospitality industry, both sales and operations.  

Member of the start up team selected to build a hospitality platform for Archon Group, a wholly owned subsidiary of Goldman Sachs Company, in 2004.  Initial portfolio of 25 hotels purchased in 2005 and by 2008, grew to 255 hotels and approximately 8,000 team members

Platform was sold in 2011 to InterMountain Hotels. Retained as Vice President Hotel Operations & Revenue Generation and Limited Partner

Acquired by Aimbridge Hospitality in January 2016.  Retained as Vice President

Skills
  • Operations management
  • Sales management
  • Statistical analysis
  • Profit and loss statements
  • Strategic objective execution
  • Financial management
Work History
08/2011 to 09/2016 Executive Vice President, Hotel Operations Engel | MI, State,
  • Led the Hotel Operations Senior Leadership Team including Sales, Revenue Management, and Operations
  • Established a culture based environment focused on balanced results:  Revenue generation/market share, team member engagement, guest service, financial results, and community service
  • Responsible for portfolio of hotels generating $650 million annual revenue
  • Built strategic alliances with brand partners to maximize hotel performance and served as a member of Hilton Distribution Council, Homewood Suites Sales and Marketing Task Force Group, Residence Inn Cultural Council, and Hyatt Place Sales and Marketing Advisory Council
  • Provided third party ancillary services: renovations/capital projects, revenue management, IT services, underwriting, and due diligence
11/2004 to 08/2011 Vice President Sales/Operations Archon Hospitality (a Goldman Sachs Company) | City, STATE,
  • Created a sales infrastructure and culture for a newly created hotel platform.  Developed and implemented a sales and catering training program, incentive plan and lead referral program to create a more cohesive sales team and generate greater top line revenue
  • Led the process to move a proprietary sales program to Delphi MPE
  • Launched a national sales team to support portfolio need periods
  • Led in the creation and implementation of all standard operating procedures, budgeting, forecasting, business plans, etc
  • Participated in the evaluation and implementation of all back office systems
08/2001 to 11/2004 Regional Vice President Prism Hotels | City, STATE,
  • Led the sales and operations team and provided direct supervision to an ever changing portfolio of both full and select service assets as well as resorts
  • Heavy focus on stabilizing assets and building value for ownership group
Education
Expected in 1986 to to Bachelor of Science | Hotel & Restaurant Management University of Houston, Houston, TX GPA:

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Resume Overview

School Attended

  • University of Houston

Job Titles Held:

  • Executive Vice President, Hotel Operations
  • Vice President Sales/Operations
  • Regional Vice President

Degrees

  • Bachelor of Science

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