Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Overview
Client-focused technical professional with extensive experience solving business problems. Diverse industry experience in banking, healthcare, insurance, and telecommunications. Professional expertise includes Project/Program Management, Agile/Lean, Business Process Improvement, Information Technology, and Coaching & Training. Extensive international experience. Accomplished professional speaker and writer.
Qualifications
Project/Program Management
Agile Coaching & Facilitating
IT Operations
Design Thinking
Business Process Improvement
Management Consulting
Software Development Lifecycles
 Software Testing
Accomplishments
Increased project management maturity by one level on a CMMI scale through development and deployment of a custom project management methodology to over 1000 project managers world-wide
Increased mission effectiveness by 35% and reduced costs by $4 million/month through structured process improvement initiative
Led executive team of volunteer organization; increased membership by 100% while improving customer services
Responsible for implementing business process improvement initiatives at clients using Design Thinking, Lean/Agile techniques and IBM BPM software.
This includes developing SOWs, staffing, planning, and delivery of BPM solutions.
Provide expertise to tailor agile project management approach to meet project needs and coach clients on agile approaches.
Oversee internal PMO, including coaching internal team members and methodology improvement.
IBM Certified Executive Project Manager.
01/2003 to 01/2008anaging ConsultantPlanet Pharma | Fairfield, CA,
Provided clients expertise on improving operational processes and aligning them with business strategy.
Evaluated client capabilities, made improvement recommendations, developed plans and led improvement efforts.
Assisted in business development activities.
01/2000 to 01/1Senior ManagerGuardtexas | Austin, TX,
Directed a team of five project managers responsible for multiple projects.
Assumed PMO role to develop processes, tools, and communications to support projects.
Coached project managers and resolved resource and schedule conflicts across multiple business units.
01/1994 to 01/1997Project ManagerOWENS ILLINOIS | City, STATE,
Responsible for software development projects supporting Sales and Marketing for a company with over
$3.8 billion annual sales.
Responsible for full software development life cycle, including requirement definition, design, development, testing, and roll-out.
Assessed staffing requirements and managed resources.
01/1987 to 01/1994Commissioned OfficerUNITED STATES NAVY | , ,
Held numerous technical management positions in communications and intelligence.
Supervised staffs of up to 35, managed projects worldwide, and interfaced with members of foreign militaries.
Education and Training
Expected in MS | Business-Information Technology ManagementJohns Hopkins University, Baltimore, MarylandGPA: Business-Information Technology Management
Expected in BS | Electrical EngineeringUniversity of Illinois, Chicago, IllinoisGPA: Electrical Engineering
Expected in Project Management Professional (PMP), Agile Certified Professional (PMI-ACP), Certified Scrum Master (CSM), Certified Six Sigma Black Belt (CSSBB) | , , GPA:
Professional Affiliations
Project Management Institute (PMI), Newtown Square, PA 2000 - 2016
Volunteer Leader
Involved in local and global activities to support professional project management organization. Served as Chair of 5000 member Specific Interest Group (SIG) and supported local chapter. Founding member of Agile Community of Practice, director of Social Media team and member of Agile Global Standards committee.
Publications
Why Agile May Not Be the Silver Bullet You're Looking For. Bob Claire, 2015 PMI Global Congress Proceeding
Taking off the Agile Training Wheels, Advance Agile Project Management using Kanban, Bob Claire, 2011 PMI Global Congress Proceedings
Don't Throw the Baby Out With the Bathwater: How to Combine and Use Both Agile and Traditional Project Management Approaches, Bob Claire, 2007 PMI Global Congress Proceedings
Contributing Author - PMP Exam Cram 2, Michael Solomon, 2006, Que Certification
Ten Barriers to Communications, Bob Claire and Dave Ellingsworth, Proceedings of PMI 2002 Seminars and Symposium
Contributing Author - The Electronic Apple Pie: Deploying Advanced Telecommunications Capabilities to All Americans, Carol Weinhaus, Larry Stevens, Sandra Makeeff, et al, July 21, 1998
Contributing Author - A Guide to Evolving Wireless Services, Carol Weinhaus, Charlene Lagerwerff, Bill Brown et al., December 7, 1998
Skills
Agile, approach, business development, business process improvement, business strategy, coach, coaching, client, clients, delivery, IBM, Marketing, processes, Project Management, requirement, Sales, Scrum, Six Sigma, software development, staffing, technical management
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School Attended
Johns Hopkins University
University of Illinois
Job Titles Held:
Executive Project Manager/Agile Coach
anaging Consultant
Senior Manager
Project Manager
Commissioned Officer
Degrees
MS
BS
Project Management Professional (PMP), Agile Certified Professional (PMI-ACP), Certified Scrum Master (CSM), Certified Six Sigma Black Belt (CSSBB)
