executive assistant to the vice president resume example with 16 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Industrious and forward-thinking Business Operation Specialist/ Senior Executive Assistant with over 17 years experience in highly competitive environment. Results-driven and hardworking with skills and resilience to achieve daily operation goals, equipped with knowledge and IT expertise in Sales, Alliance & Channels, Partner Management, Support Services, HR and Executive & Office Administration.
Skills
Administrative Support Specialist
Sales Operations
Analytics and Reporting
Marketing
Business Intelligence
Forecasting
Lead Generation
Contracts Administration
Customer Service
Partner and Team Managment
HR Administration
Conference Coordination
Events Management
Executive Schedule Management
Travel Administration
Experience
Executive Assistant to the Vice President, 11/2016 to 05/2022 Jubitz – Portland, OR,
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Updated and implemented administrative and executive support policy changes and monitored effects.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Managed and tracked expenses to meet company budget requirements.
Prepared invoices and drafted memos for executives.
Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Delivered optimal administrative, customer service and case management support.
Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
Leveraged word processing software to create proposals, letters and memos.
Business Analyst - Sales Support, 11/2010 to 10/2016 Butler Technical Group – Atlanta, GA,
Identified or monitored current and potential customers using business CRM tools.
Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
Analyzed and tracked data to prepare forecasts and identify trends.
Prepare and monitor weekly, monthly and quarterly sales forecast.
Produces Sales Reports that covers booking, revenue, goal target, linearity, productivity and all elements of Purchase Order requisition management.
Working with cross-functional partners in finance and business operations to validate weekly and quarterly bookings and revenue reports.
Monitor and flag poor performance of key accounts against targets and forecasts.
Administer data clean-up/data quality check in Customer Relationship Management - CRM System.
Monitor and track the individual performance dashboard (IDP weekly activities) of all sales representatives across the MEA region.
Drive implementation of new process and procedures; Coach and train sales representatives and new hires on tools and sales process.
Follow-up and coordinate on sales bookings submitted by the distributors/partners.
Coordinate with the finance and sales compensation team to help escalate any issues of the sales managers with the revenue and compensation assignment.
Contracts Administrator, 09/2007 to 10/2010 Vmly&R – Detroit, MI,
Perform contracts administration of Resellers and Distributions; this includes new contracts, renewal additions and other amendments.
Liaised with leadership team to review and approve contract terms and conditions.
Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
Maintained nondisclosure agreements through negotiation process and proposed language modifications to company agreements.
Drive and track the Due Diligence program.
Responsible for the data entry of all cases in Securimate tool and online forms.
Gather and review all the Due Diligence elements submitted by the resellers/distributors.
Recommend and monitor the investigation process to establish goals and objectives of the program.
Key point of contract with the partners and investigators during the process for the data transmission, data queries and data clarifications.
Ensure that all resellers and distributors have complied and completed the program.
Responsible for the account set-up of new resellers and distributors in CRM.
Monitor and track resellers training accreditation.
Organize quarterly Board Review meeting with resellers/distributors.
Issues LPO, manage supplier invoices and assist Finance on payables.
Office Administrator, 12/2005 to 06/2007 Promax Middle East – City, STATE,
Responsible for the local recruitment, employee's on-boarding, contract (new, renewal & termination), employment visa, medical appointments and insurance processing, tracking of holidays & ticket entitlement, letters & certificates and HR documents and database.
Explained company personnel policies, benefits and procedures to employees or job applicants.
Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
Processed financial documents, contracts, expense reports and invoices.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Created and managed budgets for travel, training and team building activities.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Provide executive-level administrative support to the Regional Senior Director and Partner Alliance Director such as calendar management, travel arrangements and expense claim reports.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education and Training
Bachelor of Science: Pharmacy, Expected in 03/1999 to Centro Escolar University - Manila, Philippines, GPA:
Activities and Honors
Employee of the Year Excellence - EMEA Award in FY09
Employee of the Quarter Excellence Award in Q2 FY10
Nominated in the EMEA Systems Employee of the Quarter in Q1FY08, Q4FY10, Q2FY11
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