, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Talented and meticulous Executive Assistant with 20 years of executive-level administrative management and operational leadership expertise, with experience coordinating travel arrangements, meeting coordination and executive calendars. Personable and experienced at employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution with expertise in resource allocation and schedule management.
Skills
Administrative Support
Budget
Special Events Coordination
Logistics and Meeting Planning
Microsoft Teams Meeting Coordination
Performance Appraisals
Travel Arrangement Administration
Personnel Requests
Routing and Proofing
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Microsoft Visio
Microsoft Outlook
Staff Training Coordination
All Office Equipment
Articulate and Well-Spoken
Strong Problem Solver
Professional and Mature
Time Management
Flexible
Attention to Detail
Self-Starter
Experience
02/2016 to CurrentExecutive Assistant to Senior Vice PresidentQualcomm | Boxborough, MA,
In addition to the responsibilities outlined as an Administrative Assistant to the VP and Director, there was an increase in expectations, requirements and focus when the Vice President was elevated to Senior Vice President status, and support for the Director was increased by the addition of a newly created Director, while still maintaining and performing existing functions, with the highest level of professionalism and confidentiality.
05/2007 to 02/2016Administrative Assistant to the Vice PresidentVIA Metropolitan Transit, Planning & Development | City, STATE,
Provided administrative support to the Vice President of Development and Director of ATD & VIA Capital Programs, with the highest level of confidentiality.
Provide supplemental assistance/support to departmental managers and staff as needed.
Maintain monthly calendar to keep staff on track for the submission of Committee and Board Agenda packets, to include proofing and reviewing memos and presentation materials for accuracy.
Maintain calendar of deadlines for progress and responses to requests for information.
Maintain, monitor and schedule appointments and meetings, to include heavy scheduling and coordination efforts for meetings between various agencies to include VIA, COSA, Bexar County, MPO, and TxDOT, as well as with our Consultants.
Maintain a successful working relationship with all levels of personnel within the organization and division.
Maintain a professional and cordial working relationship with individuals from various outside agencies, such as the City of San Antonio, AACOG, MPO, and TXDOT staff.
Monitor, screen and receive telephone calls and visitors, routing and redirecting calls and general correspondence not requiring SVP’s or Director’s immediate attention to appropriate staff.
Prepare and complete all general correspondence, e-mails, letters and memos of a routine nature independently.
Work with Human Resources Dept through every step of theto coordinate/complete all Personnel requests to post division vacancies.
Participate in the selection process for administrative support staff, as well as direct and manage staff in our division.
Recommend and coordinate all staff training, disciplinary action and corrective measures.
Assist in preparation of employee performance evaluations and conduct performance appraisals for subordinate staff members.
Prepare/coordinate all local and national travel arrangements for SVP, Director, and all department personnel; additionally, I reconcile all expense reports.
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Prepare, adjust, track and maintain division budget, ensuring reasonable and necessary expenses for division.
Maintain timesheet, payroll, vacation, and sick/personal leave information for department.
Purchase and approve all office related expenditures.
Process executive subscriptions, license renewals, continuing education requirements and membership renewals.
Maintain filing system for documents related to specific responsibilities and projects.
Obtain signatures for important real estate and legal documents.
Compare information and coordinate with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
06/2002 to 05/2007Administrative Assistant to the Vice PresidentVIA Metropolitan Transit, Operations | City, STATE,
Provided administrative support to division Vice President and Managers with the highest level of confidentiality.
Maintained a successful working relationship with all levels of personnel within the organization and department.
(The Operations Department consists of approximately 150 office staff and 900 Bus/Van Operators).
Researched/prepared and compiled data for special projects and various reports.
Assisted with responses to confidential and sensitive requests for information, EEOC complaints, open records requests and employee grievances.
Prepared and complete all general correspondence, e-mails, letters and memos of a routine nature independently.
Received/responded to e-mail of routine nature on behalf of Vice President such as meetings, appointments and information to department managers.
Maintained calendar of deadlines for progress and responses to requests for information.
Maintained Standard Operating Procedures Manuals and updated resource materials as needed.
Monitor, screen and receive telephone calls and visitors, routing and redirecting calls and general correspondence not requiring VP’s immediate attention to appropriate staff.
Maintained, monitored and scheduled appointments and meetings for Vice President.
Assisted in preparation of employee performance evaluations and conduct performance appraisals for subordinate staff.
Prepared, adjusted, tracked and maintained division budget, ensuring reasonable and necessary expenses for division.
Coordinated/completed all travel arrangements for VP and department personnel; reconciled expense reports.
Maintained timesheet/payroll information.
Prepared/created Special Notices for Operations staff and distribute to pertinent personnel.
Approved all office related expenditures.
Assisted Manager and Lead Supervisors with coordination of Special Events activities.
Maintained filing system for documents related to specific responsibilities and projects.
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