Over 15 years of executive support experience. Maintain files departmental policy and procedural manuals, corporate licenses, insurances, etc. recording and sending board minutes, taking reservations, arranging meals for the board meeting related requests four-year degree or higher Excellent verbal and written communication skill Ability to meet deadlines detail oriented and accurate. dynamic, polished conference calls, invitations, event planning. Create, route & process written. timely and effective manner to the executive. Implement systems to file, organize, and archive information. Exceptional professionalism, communication and interpersonal skills. Acute attention to accuracy and detail in all aspects of responsibilities and the position Expert knowledge of the Microsoft suite of programs and the ability to handle complex and extensive scheduling is a requirement. Ability to work with all parties in the executive office. Monitor, prioritize and process work-flow in a timely manner which includes updating metrics and other relevant departmental and office production information Ability to juggle many tasks at once. MSOffice skills. Poise and confidence
Microsoft Office Suite.
DHC USA IncorporatedSan Francisco, CaliforniaExecutive Assistant03/2009 to Current
USA office for a renowned Japanese beauty retailer, Parent 8,500 employees, SF office 50)
Screen incoming calls for the President and respond independently when possible.
Take message or field/answer all routine and non-routine questions.
Open mail to the President and determine level of priority.
Respond independently when possible.
Prepare memorandums outlining and explaining administrative procedures and policies to supervisory employees.
Work independently and within a team on special and nonrecurring and ongoing projects.
Act as a project manager for special projects, at the request of the President, which may include: planning and coordinating multiple presentations, disseminating information, organizing company-wide events, arranging for facilities and caterer, issuing information or invitations, coordinating speakers, and controlling event budget.
Document preparation including creating general correspondences, memos, charts, tables, graphs, business plans, spreadsheet files, etc.
both in English and Japanese.
Handle confidential and non-routine information.
Manage supervisor's calendar and independently schedules appointments.
Act as custodian of corporate documents and records.
Act as a liaison to communicate with the Headquarters management in Japan.
Bank ofSan Francisco, CaliforniaExecutive Assistant04/2002 to 07/2008
Director (of the Board of Directors) / Advisor to the Chairman.
Responsible for the Director's business and personal schedule management.
Arranged the Director's business and personal travel, lodging, and entertainment.
Handled composition and delivery of business letters and e-mail correspondence (both in English and Japanese).
Managed expense reports, as well as other financial transactions.
Screened incoming telephone calls, e-mail correspondence, and regular mails.
Maintained filing systems and business contacts.
Initiated and participated in researching information, providing analysis, and compiling data.
Maintained communication with several academic, art and business institutions where the Director was involved in the "Board of Directors".
DFS Group, LtdSan Francisco, CaliforniaMarketing Assistant04/1996 to 10/2001
A leading luxury retailer targeting international travelers, 500 office employees.
Coordinated and follow-through of special projects, as well as meeting s and event planning.
Managed all incoming & outgoing correspondences.
Composed responses as directed
by senior management.
Produced reports for senior management using Word, Excel, and PowerPoint.
Managed travel arrangements and resolved issues before they arrived.
Assisted in translation among Japanese, English, and Mandarin.
Performed research on products and markets.
Proofread international advertising.
Managed vendor communication as they related to joint advertising and marketing.
Managed daily schedule of the Vice President of the Marketing Group.
Created and maintained filing system.
Bachelor of Business Administration:International Business MarketingUNIVERSITY OF SAN, FRANCISCO, CaliforniaInternational Business Marketing
Multilingual (fluent in English, Japanese, and Mandarin Chinese, as well as conversational Taiwanese).