Executive Accounts Clerk Resume Example Company Name

EXECUTIVE ACCOUNTS CLERK

Objective

Tax Analyst - City of Fairfield

Skills

Over 15 years of experience in data entry.
Excellent written and verbal communication skills.
Extremely productive in a low/high volume environment.
Highly organized and ability to balance multiple tasks simultaneously.
WPM= 75+

Possess sound judgement with excellent problem solving skills.
Proficient in City Tax Software, Microsoft Office applications, Visual Intelligence Portfolio (Payroll/SSI), CMI (also known as Finex and Accuterm), etcetera.
Judicious in carrying out assignments without direction.
Display an ability to learn rapidly and adapt quickly to changing situations.

Experience

Executive Accounts Clerk|Company Name - City, State|09/2021 - Current

All Accounts Receivable duties.
Prepared and billed CBR invoices to individuals and businesses for different departments including Treasury.
Reconciled bank accounts and certain department accounts monthly.
Self-Administered monthly bills and remitted payment for City Paid Life Insurance additional life insurance, disability, and retirement for employees.
Prepared, coded, and posted a memo expense and a memo payin for City Paid Health Insurance monthly.
Remitted Stop Loss payments for health insurance and Eye-Med payments for Vision insurance monthly.
Prepared and posted a memo expense for Anthem Dental Insurance monthly.
Receive C&R"s from all departments, check for accuracy, balance and post payments into the system, and balance them with the bank daily.
Post payroll when the Payroll Administrator is on vacation or leave.
Perform Accounts Payable duties when the Accounts Payables clerk is on vacation or leave.
Approve OBG and payroll on the bank website when the Assistant Finance director is on vacation or leave.
Process and post county real estate settlement payments and fees.
Receive payments, deposit them into the bank account, and post C&R to the system.
Keep a monthly ledger of duties, mark when duties are met for that month.
Assist the Assistant Finance Director in balancing month-end reconciliation when there is a discrepancy.

Senior Accounts Clerk|Company Name - City, State|10/2012 - 09/2020

Analyzed information and assessed liabilities and deductions according to relevant tax code.
Processed credit card payments and entered payments into the system on taxpayer accounts.
Downloaded Ohio Business Gateway ACH withholding payments online, printed payments, and codes, uploaded payments through the bank website, and posted payments to taxpayer accounts.
Submitted refunds, prepared refund journal, submitted claim voucher to the Superintendent of Taxation for approval, then submitted the claim voucher to Accounts Payable clerk in Treasury Division.
Met with taxpayers on Subpoena Deuces Tecum to get tax problems and arrearages satisfied.
Prepared Subpoenas, Affidavits, and Court Fact Sheets and gave them to the Superintendent of Taxation for approval.
Met with taxpayers to file city income tax returns, reconcile withholding accounts, and collected tax payments.
Balanced numerous batches throughout the day, prepared journals and C&R's, and then submitted key information to Accounts Executive clerk in Treasury.
Answered incoming calls and helped taxpayers over the phone.
Sorted through 1099's, submitted for them to get scanned on the taxpayers' accounts, making sure taxpayers filed their 1099's correctly whether living in the city or not.
Set up or close accounts for taxpayers, businesses, withholding accounts, or senior accounts.
Received W-2 discs and hard copies and reconciled withholding accounts.
Helped Auditors file city tax returns when they were overwhelmed.
Processed incoming lockbox payments from the bank, posted to taxpayer accounts, balanced, created journals and C&R's, and then submitted key information to Executive Accounts Clerk in Treasury.

Accounts Clerk - Water Billing|Company Name - City, State|07/2011 - 10/2012

Coded invoices and other records to maintain organized and accurate records.
Balanced cash receipts; collected revenue and verified amounts and transaction codes were correct in individual customer accounts.
Prepared and posted invoices and returns, analyzing accounts for collection purposes.
Created, changed, updated, and fixed customer accounts.
Processed meter changes in database.
Followed up on accounts that were shut off due to delinquency.
Processed work orders that are finished by the water maintenance technicians.
Processed pool adjustments for a one-time credit on customers' water bills.

Customer Service Representative|Company Name - City, State|12/2010 - 07/2011

De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Notated accounts after discussing with customers their problems, worries, payment issues, etcetera.
Documented conversations with customers to track requests, problems and solutions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
Assessed customer needs and upsold products and services to maximize sales.
Scheduled service technicians to install or fix phone, internet and television services.

Education and Training

Springfield South High School|City|06/2006High School Diploma

Clark State Community College|CitySome College (No Degree)

Dayton School of Medical Massage|City|10/2010LPT Certification: Massage Therapy

Resume Overview

School Attended

Springfield South High School
Clark State Community College
Dayton School of Medical Massage

Job Titles Held:

Executive Accounts Clerk
Senior Accounts Clerk
Accounts Clerk - Water Billing
Customer Service Representative

Degrees

High School Diploma
Some College (No Degree)
LPT Certification : Massage Therapy

Executive Accounts Clerk Resume Example

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