Executive Account Manager Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Experienced Accountant with over 20 years of experience and proficient in laws and procedures governing business operations, tax filings, and regulatory compliance. Well-versed in GAAP, ledger updates and report writing. Successful at revamping and strengthening controls, reorganizing processes, and simplifying procedures to maximize efficiency. Adept at managing teams, budgets, payroll, invoicing and all other general accounting functions.

Exceptional interpersonal, communication and multitasking abilities.

  • Financial Management
  • Statutory Reporting
  • Analytical reasoning
  • Budgeting
  • Process improvement
  • Communications
  • Team building
  • MS Office
  • Customer service
  • Relationship development
University of Maryland University College Accra, Ghana, Expected in 05/2019 Master of Science : Accounting And Finance Management - GPA :
University of Ghana Ghana , Expected in 04/2013 Associate of Arts : Business Administration - GPA :
Work History
Kepro - Executive Account Manager
Redding, CA, 07/2016 - Current
  • Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
  • Independently maintained 98% accuracy in transferring correct data from payroll spreadsheets into ADP system.
  • Processed employee W-9 and I-9 forms and managed benefits and leave time.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Directed 2 meetings per pay period between payroll, accounting and HR managers to identify and alleviate ongoing payroll and payables issues.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using ADP.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Improved employee and stakeholder satisfaction by training and setting up 3 other employees in correct payroll and payables handling.
  • Achieved $30,000 in savings by implementing process improvement by negotiating and migrating to new payroll services contract with ADP.
  • Managed and improved controls for payroll and payables to meet auditing requirements and standards.
  • Adjusted employee tax status along with information regarding withholding.
  • Processed payrolls on bi-weekly basis for more than 100 across 4 states.
  • Maintained employee information confidentiality across the entire payroll operations.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
H&R Block, Inc. - Tax Professional
Waldorf, MD, 12/2014 - 12/2019
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Interviewed [Type] clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Provided information about available products and services, including [Type] and [Type] services, to clients, resulting in increased business opportunities.
  • Facilitated integration of modern tax software with client accounting software.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Offered clients recommendations to reduce tax liabilities.
  • Maintained excellent attendance record, consistently arriving to work on time.
Adp - Administrative Executive
Parsippany, NJ, 11/2011 - 11/2015
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Scheduled appointments and meetings, organized materials and prepared rooms.
  • Collected data, input records and protected electronic files.
  • Worked with CEO to coordinate and complete special marketing and promotional events.
  • Supported training of employees in company and regulatory compliance requirements to promote conformance.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Completed bi-weekly payroll for [Number] employees.
  • Oversaw scheduling and itinerary coordination for both clients and personnel.
  • Performed billing, collection and reporting functions for office generating over $[Number] annually.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
ECG - Senior Accounts Officer
City, STATE, 07/1992 - 08/2011
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Identified and investigated variances to financial plans and forecasts.
  • Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.
  • Evaluated and improved accuracy and completeness of [Type] financial records to boost regulatory compliance.
  • Keyed customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality.
  • Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.
  • Trained new employees on accounting principles and company procedures.

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Resume Strength

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Resume Overview

School Attended
  • University of Maryland University College
  • University of Ghana
Job Titles Held:
  • Executive Account Manager
  • Tax Professional
  • Administrative Executive
  • Senior Accounts Officer
  • Master of Science
  • Associate of Arts