Dedicated houskeeper with extensive knowledge of hospital cleaning practices. Skillful in cleaning hazardous waste and biohazard sites along with standard facility areas. Hardworking individual possessing strong attention to detail and exceptional team-building skills. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
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- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Informed servers of newly seated parties for speedy service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Checked and restocked server areas and organized and got change for front counter.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register to record all transactions accurately and efficiently.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Checked prices for customers and processed items sold by scanning barcodes.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Safety license
Food and beverage license
A.B.L.E license
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School Attended
- Durant High School
Job Titles Held:
- EVS Housekeeper
- Host/Cashier Assistant
- Cashier
- EVS
Degrees
- High School Diploma
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