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Event Staff Member Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Customer-focused Associate with solid understanding of retail dynamics, marketing and customer service. Offering 2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Experienced Event Staff familiar with standards and procedures for all manner of indoor and outdoor events. Background includes food and beverage service, customer relations and security monitoring. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Guest relations expertise
  • Cleaning and maintenance
  • Security checks
  • Ticket processing
  • Food and beverage background
  • General cleaning skills
  • Customer service management
  • People skills
  • Critical thinking
  • Team building
  • Table Bussing
  • Check payment processing
  • Dining customer service
  • Cash handling accuracy
  • Client account management
  • Cash register operation
  • Strategic planning
  • POS system operation
  • Team player mentality
  • Outgoing personality
  • Money handling
  • Customer- and service-oriented
Experience
Event Staff Member, 05/2021 to Current
The Travel CorporationLos Angeles, CA,
  • Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
  • Communicated effectively young children, parents, other adults, management and fellow team members to smoothly handle all guest and business needs.
  • Displayed event signs and posters to advertise upcoming events.
  • Greeted facility guests and directed smoothly individuals to scheduled party, desired game room or target activity.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
Nurse Aide, 03/2021 to 05/2021
Sava Senior CareNiantic, CT,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Assisted with adequate nutrition and fluid intake.
  • Assisted over 30 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Hostess, 09/2020 to 02/2021
Hei Hotels & ResortsChicago, IL,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
Sales Associate, 04/2020 to 09/2020
Value City FurnitureSterling, VA,
  • Answered incoming telephone calls to provide store, products and services information.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Coordinated activities with other departments to ensure quality customer service.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Acted as point of contact for internal and external customers across departments.
Education and Training
High School Diploma: , Expected in 06/2020
Wiregrass Ranch High School - Wesley Chapel, FL
GPA:
  • Cum laude graduate
  • Honor Roll
  • 3.6 GPA
  • Best buddies vice president
  • Class of 2020 club member
Certifications
  • CPR Certification
References

1) Leanne Marie Morris

  • Contact: 806-640-3979
  • School teacher and camp consoler

2) Sharon

  • Contact: 813-390-6145
  • Outback steakhouse manager

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Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Wiregrass Ranch High School
Job Titles Held:
  • Event Staff Member
  • Nurse Aide
  • Hostess
  • Sales Associate
Degrees
  • High School Diploma

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