Extensive experience in customer service related fields and facilities management. Excellent with computers, very proficient at learning new programs and technologies and troubleshooting. Experience in warehouse shipping,receiving and organization. Delivery Experience with heavy equipment and warehouse machinery. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Windows XP, Vista, and 7. Experienced with special event coordination, setup and tear down. Ability to address customer inquiries and provide issue resolution for customer satisfaction. Excellent problem solver. Very personable, easy to work with; able to successfully complete multiple tasks in a timely manner Highly enthusiastic customer service professional with several years client interface experience.
Responsible for seating V.I.P. box seat guests during summer concert series at the Gorge Amphitheater.
Verified tickets of all patrons entering V.I.P. areas . Provided security by removing unauthorized, improperly ticketed or underage patrons. Responded to all guest issues and directed them to medical and law enforcement services if needed. Coordinated concert seating setup of around 3,000 chairs in cooperation with a large team. Promoted to lead directing six individuals.
Responsible for cleaning, securing, and maintaining catering kitchen facilities as well as dining area facilities. Set up area to accommodate, weddings, dinners, parties, and conferences. Delivered food, cooking, and event supplies to various campus locations throughout shift. Drove and maintained state vehicles used in deliveries. Assisted in food preparation, plating, and serving. Built food tray and beverage displays for events. Ensured guests' requirements and needs were met in a timely manner.
Excellent Technical skills including broad computer knowledge with experience building, updating, installing hardware and software into personal computers. Virus and performance troubleshooting and resolution. Event promotion skills utilizing social networking and email/text blanketing. Can accurately maintain financial, personal, inventory and facility/vehicle maintenance records and reports while communicating information clearly to coworkers and management. Technologically savvy and able to learn and master new and evolving programs, features and fresh developments in the fields of mobile communication, audio entertainment visual media and digital content. Materials management and warehouse experience including opening and closing duties, securing of property and heavy machinery operation.
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