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Event Manager Resume Example

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EVENT MANAGER
Summary

Detail-oriented Event Manager bringing more than 7 years' expertise in corporate and social event planning to grow organizations. Accomplished in organizing memorable events to accurately reflect clients' vision. Successful in tracking trends and seamlessly integrating traditional, contemporary and modern customs and traditions.

Skills
  • MS Office
  • Cold Calling
  • Account Management
  • Data Entry
  • Catering Experience (4 years)
  • Mac OS (10 years)
  • Event Planning (6 years)
  • Events Management
  • CRM Software
  • Sales Management
  • CRM Software
  • Events Management
  • Sales Management
  • Catering coordination
  • Contract negotiations and administration
  • Guest relations
  • Managing events start to finish
  • Business growth
  • Marketing and advertising
  • Time management
  • Selling event products and services
  • Budget development
  • Food service knowledge
  • Team leadership and supervision
Experience
12/2019 to 06/2020
Event ManagerButler's Pantry － St. Louis, MO
  • Planned, coordinated and executed weddings and special events.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
  • Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
  • Paid and settled vendors, venues, staff, and contracted services.
  • Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.
  • Planned menus to align with event theme or budget, coordinated catering services and selected appropriate entertainment.
  • Generated reports for leadership regarding event planning activities, including open inquiries, scheduling, cancellations and proposal development.
  • Organized all event logistics and operations, including facility selection, pricing, transportation, accommodations, food and beverage selections and audio-visual arrangements.
  • Communicated with clients to troubleshoot issues quickly and to their satisfaction.
10/2015 to 12/2019
Event Sales ManagerBallpark Village － St. Louis, MO
  • Driven to exceed sales goals and build long-term relationships with customers.
  • Focused on detailed and strategic level decisions while meeting aggressive timelines and budgets.
  • Facilitates positive experiences through high-quality customer care and prompt resolution of complex issues.
  • Wrote, negotiated and finalized over 600 sales contracts.
  • Used effective decision making, critical thinking and time management skills to achieve sales and service performance goals of $125,000 by cultivating and securing new customer relationships.
  • Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing number of leads which subsequently increased revenue by 266% in 2018 to $167,000.
  • Reviewed and filed over 300 financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Developed annual budget and financial objectives.
  • Executed on-time and under-budget project management for senior leadership.
  • Resulting in an increase revenue of $106,000 in personal sales and 3.9 Million team sales in 2019.
  • Maintained payments, account information and call logs into company wide database program.
  • Managed over 20 team members, including caterers, audio-visual technicians, operations, catering and facility management teams.
  • Interviewed numerous clients to develop scope of work, timelines, venue selection, guest list finalization, ceremony protocols, and receptions.
  • Efforts ensured continuous improvement.
  • Developed concise solutions-oriented reports to develop company revenue strategies.
  • Used business needs and customer feedback reach the strategic goals of the company.
  • Lead exhibitor at 12 bridal industry events annually to promote services and relationships with prospective vendors/ customers.
  • Spearheaded and implemented first ever external and internal communications strategy to increase tourism market revenue.
  • Improved client retention by accurately organizing and executing Tourism and Bridal trade shows with events.
  • Strong leader of customer support staff and attitude often complimented by senior executives and customers alike.
  • Targeted convention and hotel conferences with specific strategies to attract and sell to each.
  • Attended and participated in industry events.
08/2015 to 10/2016
Promotional Sales BuilderFox Sports Midwest Live! － St. Louis, MO
  • Demonstrated products to qualified prospects at trade shows, generating sales to achieve positive return on investment .
  • Researched key accounts to target and develop mutually beneficial relationships.
  • Analyzed and collected data to improve sales, boosting numbers 76%
  • Reviewed invoices and projections to keep accurate, updated track of inventory.
  • Directed cold calling activities to offer product solutions to large and small companies and generate new customers.
  • Worked closely with senior sales manager to grow customer base through social media postings.
  • Achieved monthly individual sales quotas, demonstrating competency and commitment to increasing brand awareness and market share.
Education and Training
05/2015
Bachelor of Arts: Applied Communication StudiesSouthern Illinois University Edwardsville － Edwardsville, IL
05/2013
Associate of Arts: CommunicationsSouthwestern Illinois College － Belleville, IL
Activities and Honors
  • President of the Saint Louis Attractions Association
  • Selected as a Travel Alliance Partner of 2018-2019
  • Member, Saint Louis Area Hotel Association
  • Member, National Tour Association
  • Member, Student and Youth Tour Association
  • Member, American Bus Association
  • Member, Travel South
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Resume Overview

Companies Worked For:

  • Butler's Pantry
  • Ballpark Village
  • Fox Sports Midwest Live!

School Attended

  • Southern Illinois University Edwardsville
  • Southwestern Illinois College

Job Titles Held:

  • Event Manager
  • Event Sales Manager
  • Promotional Sales Builder

Degrees

  • Bachelor of Arts : Applied Communication Studies
    Associate of Arts : Communications

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