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Er Unit Secretary Cardiac Monitor Technician Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Effective Unit Secretary with expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 5 years of related experience and eager to apply 5 years of success in administrative roles to add value to the Sovah Health-Martinsville team in a Unit Secretary role. Well-versed in managing nursing station calls, appointments and paperwork with efficiency and quality. Hardworking and eager to assist with meeting team objectives in a dynamic healthcare environment and with strong foundation in team training and development for administrative roles. Knowledge of medical billing, appointment scheduling and medication inventory management in providing quality patient care.

Skills
  • EMR / EHR
  • Patient data confidentiality
  • Insurance claims
  • Medical office administration
  • Nursing Station Operations
  • Patient Database Updates
  • Lab Test Documentation
  • Incoming Call Reception
  • Filing
  • Appointment Setting
  • Appointment Scheduling
  • Unit Secretary Training
  • Patient records maintenance
  • Outpatient care
  • Inpatient care
Education
Medical Solutions Academy , Expected in 10/2017 : Phlebotomy - GPA :
Patrick Henry Community College Martinsville, VA Expected in 08/2013 : NURSING - GPA :
Bassett High School Bassett, VA Expected in 06/2011 High School Diploma : - GPA :
Work History
Bayada Home Health Care - ER Unit Secretary/Cardiac Monitor Technician
Bayonne, NJ, 02/2020 - Current
  • Managed incoming calls and directed to appropriate department.
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Processed lab paperwork and requests according to physicians' orders.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Verified or obtained referral numbers or authorizations for upcoming appointments.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Monitored inventory levels and advised management of need for replenishment.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Transcribed doctors' medication orders, lab test requests and care plans.
  • Communicated with outside facilities for scheduling tests or surgeries.
  • Reviewed and maintained charts for completeness and compliance with EMR guidelines.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Enhanced office efficiency by handling 50+ callers per day.
  • Obtained necessary information to facilitate assessment or admission process for patients admitted through emergency department.
Bayada Home Health Care - CNA
Clemmons, NC, 07/2017 - 07/2019
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and output information.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Kept accurate records of patients' care, condition and progress.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Assisted with patient transfer and ambulation.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
  • Maintained complete confidentiality with patient information to provide professional, secure medical services.
  • Assisted patients with mobility by providing physical support and pushing wheelchairs.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Researched different diagnoses to become familiar with presentation and treatment protocols.
Stanleytown Health And Rehab - CNA
City, STATE, 06/2016 - 07/2017
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and output information.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

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Resume Overview

School Attended
  • Medical Solutions Academy
  • Patrick Henry Community College
  • Bassett High School
Job Titles Held:
  • ER Unit Secretary/Cardiac Monitor Technician
  • CNA
  • CNA
Degrees
  • High School Diploma

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