Business-minded Financial Counselor and Customer service driven professional with over 5+ years in the profession. Known for successfully managing high level of patient accounts, and experience processing financial forms,obtaining referrals, verifying insurance and other health documentation. Positively impacting business performance. Trained in managing groups, setting goals, providing directives, and overseeing plan of action. Able to lead, motivate, and train associates. Strong in communication and analytical skills. Trained proficiently to be able to think quick during tough situations, solve uncommon problems, and think of alternative solutions. Ability to empathize with others in order to maintain trust so that I can increase satisfaction after a bad experience. Dependable, and consistently shows up to work on time. In quarterly evaluations receives highest possible points for attendance. Honors commitments by being reliable so that I can provide the support needed to maintain quality and service.
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