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Equipment Delivery/Event Lead Resume Example

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EQUIPMENT DELIVERY/EVENT LEAD
Summary

Highly-enthusiastic Client Service professional with 6 years of client interface experience. Well-versed in party rental products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives.

Skills
  • Staff development and leadership
  • Labor and delivery guidance
  • Product delivery reconciliation
  • Training leadership
  • Delivery timeline management
  • Team leadership, training and development
  • Small group leadership
  • Experience in leadership roles
  • Service delivery methods
  • Natural leadership skills
Experience
Equipment Delivery/Event LeadSan Diego Bouncers | San Diego, CA | February 2016 - Current
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Delivered items to customers and presented invoices for payments.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Achieved consistently high customer scores due to exceptional service.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Coordinated with my supervisor to get delivery route information and changes.
Math TutorSelf Employed | San Diego, CA | May 2014 - August 2018
  • Built student self-confidence by working through stages of Math concepts and using positive reinforcement techniques.
  • Taught students how to study, take notes and complete test questions.
  • Communicated with parents and students in courteous and respectful manner to facilitate confidence and trust in tutoring program.
  • Supported students by identifying and addressing specific concerns.
  • Monitored students' math skills using progress assessment tools.
  • Instructed students and supported understanding of math concepts.
  • Communicated with parents and teachers about student progress in individual and group sessions using student feedback and assessments.
  • Quizzed students on learning materials and used techniques to help in subject matter recall.
Equipment DeliveryA Bounce Above | San Diego, CA | January 2014 - February 2016
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Delivered items to customers and presented invoices for payments.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Maintained clean safety record with no accidents or incidents.
  • Achieved consistently high customer scores due to exceptional service and special touches such as keeping snacks on-hand.
  • Collected payment from customers, made change and provided receipts.
  • Ensured all product displays met company specifications regarding placement, date codes and pricing.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
Car Detailer/Car SalesmanMeza's Towing | San Diego, CA | June 2012 - January 2014
  • Cleaned vehicle external areas by hand, brush or by operating pressure washing equipment to preserve exterior.
  • Managed order processing and inventory logging to achieve efficient and functioning workplace.
  • Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
  • Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Vacuumed car interiors to remove any dirt and debris.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Cleaned car and truck windows and windshields to get rid of water spots.
  • Contacted service manager immediately to address customer issues.
  • Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
  • Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
  • Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
Education and Training
High School DiplomaHelix High School | | La Mesa, CA | June 2012
Associate of Science: Aerospace EngineeringCuyamaca College | El Cajon, CA
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Resume Overview

Companies Worked For:

  • San Diego Bouncers
  • Self Employed
  • A Bounce Above
  • Meza's Towing

School Attended

  • Helix High School
  • Cuyamaca College

Job Titles Held:

  • Equipment Delivery/Event Lead
  • Math Tutor
  • Equipment Delivery
  • Car Detailer/Car Salesman

Degrees

  • High School Diploma
    Associate of Science : Aerospace Engineering

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