Environmental Support Manager Resume Example Brian Center Shamrock

ENVIRONMENTAL SUPPORT MANAGER

Executive Summary

Experienced and highly motivated manager with multifaceted knowledge, superior leadership skills, and a Master's Degree in Executive Leadership & Change. Advancing through positions of increasing management responsibility, and dedicated to excellence and a high level of performance to meet professional and corporate goals. Highly organized and detail oriented. Proficient at effectively managing operations and coordinating in-store production to achieve efficiency and profitability. Strong interpersonal skills, with a positive personality. Adept at managing and motivating staff, and providing excellent customer service.

Core Qualifications

Staff development
Inventory control
Operations management

Staff training
Supervision and training
Sound judgment

Professional Experience

Environmental Support Manager
February 2016 to CurrentBrian Center Shamrock － Charlotte, NC

Oversee daily operational needs of the Environmental Services department
Provide leadership to develop, manage and direct the tasks of the supervisory staff.
Ensure that staff is trained in accordance with The Joint Commission guidelines.
Monitor, coach and mentor supervisors and staff to meet high levels of performance and accountability.
Be responsible for assisting in the creation and monitoring of quality assurance parameters specific to Environmental Services division.
Provide leadership and oversight necessary to maintain a clean, sanitized, and attractive medical facility for patients, staff, and visitors.
Ensure compliance with state and federal requirements.
Human Resources responsibility include maintaining employee personnel files, employee evaluations, conducting new employee orientation, administering employee benefit information & recruiting and hiring.
Financial duties include: Maintaining Budgets ( Payroll, Supply Orders), operations, creating employee schedules, cleaning schedule, buffing schedule & any project work.

Produce Customer Service Coordinator
May 2012 to December 2015Williamsville, NY

Manage customer service and operations of Produce Department in supermarket.
Maintain high standards for service, selection and quality.
Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Supervise department operations to ensure quality selection and presentation of merchandise for customers, and assure efficiency and cost-effective operations.
Provide excellent customer service and encourage sales.
Utilize interpersonal skills and product knowledge to assist customers, provide information and advice on products.
Train and coach other department staff to deliver quality service.
Manage inventory to maintain comprehensive stock and selection of merchandise.
Order produce and manage relationships with vendors.
Monitor stock to determine suitable amounts and make adjustments based on consumer demand and sales patterns.
Assure food quality and safety.
Continually check produce on floor, in storage and in new shipments for quality and food safety.
Rotate or replace stock, and correct problems and issues.
Championed initiative to strengthen marketing for juice products that increased sales levels by 7 percent.
Facilitated Team Camp, a summer program to instruct young people in food preparation and nutrition through engaging and informative activities (2014 & 2015).
Set learning goals for program.
Supervised campers, and planned and led daily activities.
Facilitated participation and interaction between chef and campers.
Coordinated Knowledge Base Service Program.
Facilitated demonstration events and related meetings before and after events.

Nature's Market Team Leader
October 2010 to May 2012Depew, NY

Supervised staff and operations of fresh and natural food section in supermarket.
Delivered strong customer service, providing information and assistance as needed.
Managed and controlled inventory.
Maintained stock on floor and in storage.
Prepared orders based on requirements and customer demand.
Ensured freshness and safety of food.
Directed freshness program and carefully checked inventory and rotated to assure fresh selection that met and exceeded customer expectations for quality.

Education

Master of Science : Executive Leadership and Change Business, 2015Daemen College － Amherst, NYExecutive Leadership and Change Business

Bachelor of Science : Business Administration, Management, 2012State University of New York College － Buffalo, NYBusiness Administration, Management

Associate : Science, Liberal Arts and Science, 2005Erie Community College － Buffalo, NYScience, Liberal Arts and Science

Skills

Budgets, Coaching, Interpersonal Skills, Excellent Customer Service, Financial, Food Safety, Hiring, Human Resources, Inventory Control, Leadership, Marketing, Payroll, Personnel, Quality Assurance, Recruiting, Safety, Sales, Scheduling, Supervisory, Microsoft Office, Time Management, Power Point, Branding, Communication Skills, Client-Customer Relations, Community Outreach, P&L Accountability, Written and Verbal Skills, Problem Solving, Project Managing

Resume Overview

Companies Worked For:

Brian Center Shamrock

School Attended

Daemen College
State University of New York College
Erie Community College

Job Titles Held:

Environmental Support Manager
Produce Customer Service Coordinator
Nature's Market Team Leader

Degrees

Master of Science : Executive Leadership and Change Business , 2015
Bachelor of Science : Business Administration, Management , 2012
Associate : Science, Liberal Arts and Science , 2005

Environmental Support Manager Resume Example

Resume Score: 90%

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