enumerator resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Versatile hospitality professional with 15 years of progressive experience in a similar industry with expertise in all areas of operations. Personable, collaborative and responsible team player. I am approachable and will swiftly resolve any issue to the best of my ability promptly and pleasantly. I am consistently recognized for my attention to quality customer service being motivated and reliable. I will be polite, sincere and helpful when working with guests, families and VIP’s to promote satisfaction and brand loyalty. I am knowledgeable about handling accounting functions with little oversight and am willing to learn all I can about accommodating reservations and other need be tasks. I am able to remain poised and calm in busy environments and have proven ability to run a front desk I am adaptable, friendly, punctual and always prepared for any challenge.
Skills
Clerical Duties
Office Supervision
Customer Service
Dependable
Teamwork
Problem Solving
Organization
Communication
Fast Learner
Experience
08/2020 to 10/2020
Enumerator United States Census Bureau – City, STATE,
Addressed non-responsive initial interviews by informing census interviewees on importance of rights of participation.
Explained survey functions and objectives.
Approached and returned to houses to obtain additional information or resolve survey issues, politely expressing appreciation for
Studied maps of assigned areas to plan efficient routes, reaching over 30 community households per day.
Met daily with supervisor to discuss and report results.
Maintained confidentiality when addressing sensitive information with tact and diplomacy.
Developed practical and comprehensive lines of questioning to encourage communication with the subject of the interview.
Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
09/2018 to 03/2020
ASCDH - Front End SupervisorStop And Shop Companies – City, STATE,
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Promoted store loyalty program to increase customer engagement and drive consistent sales.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Monitored security zones to uphold effective store protection procedures.
Welcomed patrons to front desk and engaged in friendly conversations while conducting processes such as Western Union sending and receiving, lottery purchases and winnings, returns and exchanges, rain checks, coupon/item discrepancy or customer issue.
Increased average scanned items per hour to new bests during high-volume shifts, improving productivity.
Maintained a high level of morale by mentoring employees and instructing on route to complete a complicated sales, complex issues and/or difficult customers while adhering to the company’s Code of Conduct.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
Managed opening and closing procedures by reconciling sales records and cash transactions of all drawers and self checkout procedures as outlined by company policy.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues ensuring timely pick-up, control, accuracy and security of cash in registers and safe
Collaborated with other managers to deliver consistent leadership across teams.
Continually observe the front-end for proper coverage during high volume times and ensure additional help is put in as needed. Help whenever needed and have the ability to operate cash register efficiently, bag guest's purchases and perform all related checkout procedures in a fast, friendly, and accurate manner.
01/2007 to 06/2014
Purchasing Clerk and Patient Resources NYS Office Of Mental Health – City, STATE,
Ordered materials and supplies for an entire facility with multiple remote locations.
Obtained multiple price quotes from suppliers to identify the most reasonable costs for goods.
Utilized the purchasing system to keep accurate records of all orders.
Worked with operation managers to develop consistent service levels across all locations.
Prepared, coordinated and communicated price quotes, terms of sale, delivery dates and service obligations to requester and vendor.
Built competitive bidding environment with broad range of suppliers.
Checked documentation for appropriate coding, catching errors and making revisions.
Followed specific security rules and guidelines to protect sensitive data, including patient medical records and adhered to HIPAA confidentiality requirements by safeguarding files.
Obtained accurate and thorough demographic and insurance information to exercise proper and appropriate data entry into a statewide program.
Supervisor of at most 5 people and demonstrated leadership by making improvements to work processes and helping to train others.
Assisted with payment processing and investigating variances in client cash, SSI or SSD accounts.
Processed timely accounts payable and receivable updates to keep financial records current and compliant with NYS and OSCHA standards.
Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
Typed, edited and formatted memos for all employees, updating necessary information and working closely with multiple departments.
Pulled and organized requested documentation.
Maintained my buildings office supplies inventory by checking stock and ordering new supplies as needed.
Education and Training
Expected in 06/2004 to to
High School Diploma: VS Central High School - Valley Stream, NY GPA:
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