Versatile hospitality professional with 15 years of progressive experience in a similar industry with expertise in all areas of operations. Personable, collaborative and responsible team player. I am approachable and will swiftly resolve any issue to the best of my ability promptly and pleasantly. I am consistently recognized for my attention to quality customer service being motivated and reliable. I will be polite, sincere and helpful when working with guests, families and VIP's to promote satisfaction and brand loyalty. I am knowledgeable about handling accounting functions with little oversight and am willing to learn all I can about accommodating reservations and other need be tasks. I am able to remain poised and calm in busy environments and have proven ability to run a front desk I am adaptable, friendly, punctual and always prepared for any challenge.
Graduated with a Regents Dimploma
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