Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

I am 61 year old woman with MS. I have been disabled since 1995 and had not worked until summer of 2020, but due to the coronavirus my husband had to take his Social Security retirement early, because he couldn’t find work. As a result I needed to find some more financial assistance. I applied for the Census Bureau and was hired for a temporary position as an enumerator. After working I realized that maybe I could continue with employment elsewhere. With both my husband and I on a fixed income we couldn’t get our bills paid. Since the pandemic began, it has been very difficult financially for us, until I took the temporary position which gave us some relief.

I have an extensive background and work experience with several types of employment; such as retail operations and management, pharmacy technician, mail order positions at AARP pharmacy, computer operator and hardware technician, experience with newer software from my IPhone and home computer. Driving to and locating hard to find addresses, and computer input while interviewing respondents working for the Census Bureau.

It is important for me to find a job that uses my past experience so I can perform the work without extensive training. That way I can save the employer time and money for training me. I am a quick learner and a good problem solver .

07/2020 to 10/2020
Enumerator Garden Of The Gods Club Colorado Springs, CO,

As an enumerator I would check my Government issued smart phone each morning for a case list. Then I would drive to the locations of each address on the list, go to the respondents door and ask several questions. The answers to the questions I ask would be entered into the smart phone at the time of the interview. If no one was home I would leave a note with information from the Census Bureau on how to contact them to apply on their own. Most of these respondents on my case list were in rural areas, and required a lot of driving. I was good at getting completed interviews, and received several bonuses for it. I was very thorough and found the addresses of difficult places that other enumerators couldn’t find. As a result of this the field supervisor, my bosses boss, requested that I take on the difficult cases.

  • Contacted assigned citizens through mail, email or phone to obtain and correct census data.
  • Addressed non-responsive initial interviews by informing census interviewees on importance of rights of participation.
  • Promoted census significance and rights of participation to prospective interviewees through follow-up calls or in-person visits to address non-responsive initial interview.
  • Explained survey functions and objectives.
  • Conducted exit interviews to obtain feedback used to drive procedural improvements and verified all closing paperwork.
  • Studied maps of assigned areas to plan efficient routes, reaching over [Number] community households per day.
  • Returned to houses to obtain additional information or resolve survey issues, politely expressing appreciation for cooperation.
  • Communicated clearly and listened attentively throughout interview process to facilitate exchange of information.
  • Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
  • Checked all contact information from research subjects for accuracy and implemented it into company's computer system.
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
09/1986 to 12/1995
Computer Operator/Pharmacy Technician Virginia Retired Persons Pharmacy (AARP Pharmacy) City, STATE,
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
  • Completed frequent checks on user logins, file permissions and other data issues.
  • Improved reliability of supply chain software, systems, database and order processing.
  • Produced accurate and detailed daily reports for processing and measuring progress.
  • Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
  • Supervised and trained [Number] computer operator trainees, both onsite and remotely via internet and intranet, ensuring full staffing with trained and knowledgeable employees.
  • Provided technical and operational support for entire organization.
  • Troubleshot system alerts and issues to rectify issues.
  • Backed up servers and information according to strict schedules.
  • Operated wide range of machines, including computers, printers and paper sorters in fast-paced [Type] environment.
  • Updated hardware, software and security protections with latest standards.

As a pharmacy technician I was in charge of training other technicians. Because this was a mail order pharmacy, there were many pharmacy techs. I was the first person chosen to be trained as a technician, and there were many other positions I was taught, so I could train others in those positions also. These included retail pharmacy cashier, invoice printing, posting machine, retail otc packaging for shipping, collating flyers to insert into packages, invoice entry, insurance filing, and any other small job that needed to be done.

As a pharmacy technician I would read the prescription and pull the medication. Then check the quantity needed and count that number and place in the bottle, for the pharmacist to recheck and label it.

As a pharmacy technician I would read the prescription and pull the medication. Then check the quantity needed and count that number and place in the bottle, for the pharmacist to recheck and label it. Not all medication is in pill form and we also distributed syringes and insulin for diabetics without a prescription.

02/1982 to 08/1986
Assistant Restaurant Manager New York Delicatessen City, STATE,
  • Maintained entire look of restaurant, keeping it clean and inviting at all times.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Calculated inventory and ordered appropriate supplies to meet expected demands.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
  • Assisted all personnel with duties and tasks, including cooking and hostess informed during high volume periods at restaurant.
  • Took immediate responsibility for issues and found effective solutions for swift resolution.
  • Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Cashiered
Education and Training
Expected in 06/1977
High School Diploma:
Meadowbrook High School - Chesterfield , VA

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  • High School Diploma

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