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entry level salesforce administrator resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Salesforce Certified Administrator (201). *Salesforce Certified Platform App Builder. *Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, Analytics, Sales Cloud in Salesforce.com CRM. *Experience with various advanced fields like Pick lists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Work Flows, Approval Processes, Process Builder and Visual Flow for automated alerts, field updates & Email generation per application requirements. *Experience in SFDC Customization of Reports and Dashboard. *Experience with Data migration and updates through the tool App Exchange Data Loader in Salesforce.com *Experience with Salesforce sandbox and production environments. *Experience in Installing Salesforce.com AppExchange Apps, configuring and maintaining user security permissions in compliance with organizational needs. *Great interpersonal and communication skills, focused, self-motivated, organized, quick learner and team oriented.
Skills
  • Reports, Dashboards, Workflows, OWD, Sharing Rules, Profiles,
  • Data Loader, Workflow & Approvals.
  • Programming Languages HTML, CSS, Visualforce, JavaScript, jQuery.
  • Integration Tools Data Loader, Force.com, Force.com Workbench,
  • SSIS (SQL Server Integration Services).
  • Databases SQL Server 2012/2008R2/2005, MS Access.
  • Interface Tools Data Loader, SQL loader.
  • Operating Systems Windows 95/98/2000/2003/XP/windows7/8, OS X.
  • Others Microsoft Office (Word, Excel), SSRS (SQL Server Reporting Services),
  • MS Visio, Bootstrap.
  • Mathematical aptitude
  • Goal-oriented
  • Personnel development
Work History
01/2019 to 06/2021
Entry Level Salesforce Administrator Interim Healthcare Forsyth, GA,
  • Managed Salesforce application user profiles, roles, permissions, generating security tokens, validation rules.
  • Developed workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
  • Created profiles and implemented object level, field-level and record-level security and managed roles, visibility settings.
  • Created email templates in HTML and inbound emails using Visual force for the clients and customers.
  • Designed, developed, deployed page layouts, components, custom objects, custom tabs, visual force pages to reach the needs of organization.
  • Implemented Pick lists, Dependent Pick list, Lookup, Junction Objects, Master detail Relationships, Validation Rules and Formula Fields to the Custom Objects.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Created various reports (summary reports, matrix reports, pie charts and dashboards) and Report Folders to assist managers to better utilize Salesforce.
  • Created various dashboard per requirement of the user and business need.
  • Created and updated database designs and data models.
04/2017 to 12/2018
Administrator Cal Net Technology Atlanta, GA,
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Entered and maintained departmental records in company database.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collected, validated, and distributed information to employees.
  • Completed forms and reports to facilitate admission, transfer or discharge.
06/2015 to 03/2017
Systems Engineer TCS Wave Rock City, STATE,
  • Key Deliverable
  • Integrated database and backup servers into enterprise systems.
  • Documented system configuration, mapping and processes.
  • Delivered helpdesk service and support to customers.
Education
Expected in 08/2021 to to
Master of Science: Data Science
University of North Texas - Denton, TX
GPA:

Master’s Degree in Data Science Aug 2021 to Dec 2022

  • GPA : 3.81

Teaching Assistant Jan 2022 to Dec 2022

Worked in the university as a TA for Data Modelling Subject for a year. Assisted professor in setting up the Exams , Project , Quizzes and Grading the students. Primary tasks consist of clearing the students Doubts, Assisting them in providing the assignments, correcting the papers and grading them. Handled around 80 Students in each semester.


Expected in 08/2011 to to
Bachelor of Science: Computer Science And Engineering
Vignan's Institute of Engineering For Women - Visakhapatnam,
GPA:

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Resume Overview

School Attended

  • University of North Texas
  • Vignan's Institute of Engineering For Women

Job Titles Held:

  • Entry Level Salesforce Administrator
  • Administrator
  • Systems Engineer

Degrees

  • Master of Science
  • Bachelor of Science

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