entry level account manager resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Communications expert who specializes in social media marketing. Extensive background in Retail. Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 4 years in retail. Areas of expertise include inventory, cash management, exceptional customer service as a driven and results-focused professional.
Summary of Skills
  • Inventory control procedures
  • Cash handling accuracy
  • Loss prevention
  • Store planning and design
  • Time management
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Personnel training and development
  • Proficient in MS Office
Bachelor of Science: Communications, Expected in 2018 to SUNY University at Albany - Albany, NY
Continuing education in the Business Administration and Hospitality field.
Associate of Science: Business Administration , Expected in 2015 to SUNY Columbia Greene Community College - Hudson, NY
Focus in Business Administration with classes in Comunication
Coursework in International Business, Accounting, Finance, Organizational Psychology, and Business Management while maintaining a 3.0 GPA. 
Entry Level Account Manager, 08/2016 to
City WideSt. Petersburg, FL,
Analyzed ratings and  features of competitors to evaluate the effectiveness of marketing strategies. Implemented and evolved strategies to target new new markets. Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams. Presented on current promotions to the public at events. Developed contingency plans and alternative solutions for all projects.
Customer Service Specialist, Footwear Associate, Team Sports Associate, Lodge Associate, 07/2014 to 08/2016
Tommy BahamaRiverhead, NY,
Worked every department at least once in the store. Processed 100 transactions each day in a timely manner. Offered exceptional Customer Service and promoted company brand. Actively listening to concerns and giving feedback. Training new employees and held them accountable for meeting goals.
Wireless Consultant, 2016 to 03/2016
Konica MinoltaCharlotte, NC,
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices with cell phone plans. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs.  Explained information about the quality, value and style of products.
Cashier, 08/2013 to 07/2014
Five BelowCity, STATE,
Processed an average of 50 transactions each day. Maintained displays for the entire store. Communicated merchandise needs and issues to supervisors in a timely fashion. Marked Clearance products with updated price tags. Balanced the needs of multiple customers in a fast paced retail environment.
Sales Associate, 07/2012 to 07/2014
Olympia SportsCity, STATE,
Answered customer's questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Consulted with customers on the latest styles and trends. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Implemented marketing strategies which resulted in growth of customer base.
Competitive Analysis
  • Performed competitive analysis to make recommendations for future company growth.
  • Helped as many as 2000 customers each day in a high-volume retail environment.
  • Worked 120 hours of Community Service​.
  • First Aid Certified.

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Resume Overview

School Attended

  • SUNY University at Albany
  • SUNY Columbia Greene Community College

Job Titles Held:

  • Entry Level Account Manager
  • Customer Service Specialist, Footwear Associate, Team Sports Associate, Lodge Associate
  • Wireless Consultant
  • Cashier
  • Sales Associate


  • Bachelor of Science
  • Associate of Science

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