Member of Shippensburg University Concert Choir
Member of Shippensburg University Madrigals, Secretary
Member of Act V Productions
Alpha Xi Delta, Delta Kappa Chapter
Entertainment Costuming - Disney College ProgramJun 2016 Walt Disney WorldOrlando, FL
Worked in multiple locations; in operations costuming as well as on shows and parades.
Assisted cast members with finding their correct costumes and with the checkout process.
Built costumes for daily shows and parades following a track sheet, dressed performers, laundered costumes and sent out pieces that needed repair.
Worked with the GUS computer system to track costume pieces and send and receive pieces from across property.
Received recognition from management twice for excelling at my role and upholding company values.
Sales AssociateOct 2014 - Jan 2015 KMARTChambersburg, PA
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Sales AssociateMay 2011 - Jan 2014 Sea the SourceChambersburg, PA
Cleaned and organized the store, including the checkout desk and displays.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Built long-term customer relationships and advised customers on purchases and promotions.
Helped customers with questions, problems and complaints in person and via telephone.
Sales AssociateAug 2009 - Nov 2010 Spirit HalloweenButler Grove City, PA
Organized racks and shelves to maintain the visual appeal of the store.
Stocked shelves and supplies and organized displays.
Developed positive customer relationships through friendly greetings and excellent service.
Answered questions regarding the store and its merchandise.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Bachelor of Arts: Interdisciplinary Arts Theatre, Music, and Business12/2015 Shippensburg University of Pennsylvania Interdisciplinary Arts Theatre, Music, and Business 0 Dean's List: multiple semesters