I have worked many years to help provide customers with a quality purchasing experience. My communication skills have helped resolve problems with my co-workers. I am motivated and work well with others but also am self relent. My goals are to help make a company run more efficiently and provide an open level of communication while completing the task at hand.
Royal Caribbean Cruise LinesJanuary 2013 to August 2016Entertainment Coordinator Ft Lauderdale, FL
Managed the cast of the production shows on the Oasis of the Seas
Organized monthly meetings for the entertainment department
Maintained the quality of the show
Addressed any concerns from the cast members to Production Manager
Overseer of cast's schedule and job maintenance.
Sports AuthorityFebruary 2011 to December 2012Visual Marketing Manager Gainesville, VA
Managed store employees and cleanliness of all departments
Overseer of visual team department
Training of new hires
Aiding customers with issues regarding products/services
Maintaining current products and new product displays
Keeping up to date on correct pricing and special deals.
Sports AuthorityAugust 2010 to January 2011Retail Sales Associate Gainesville, VA
Described product to customers and accurately explained details and care of merchandise.
Helped to individualize the shopping experience for each customer
Organized merchandise and showcased new products
Greeted each customer with a friendly demeanor
Addressed any issues/concerns customers had to management.
GMS GymnasticsJune 2006 to July 2010Recreational Coach Manassas, VA
Coached gymnastics to children of all ages
Developed fitness programs to help athletes get stronger
Communicated athletes process to parents
Encouraged athletes to strive for their personal best
Brought fun and learning to athletics.
George Mason University2009Bachelor of Science: Health, Fitness, and RecreationFairfax, VA
Internship with Freedom Recreational Center
Assistant to Activities Coordinator of Freedom Center
Health Club Management Certification
Full time student while working full time
Over 10 years experience with customer service skills