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Enterprise CX Account Manager Resume Example

Resume Score: 70%

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ENTERPRISE CX ACCOUNT MANAGER
Professional Summary

Driven and charismatic sales leader with 7 years of Sales experience, with a passion for positioning innovative solutions that transform and redefine markets within Service, Commerce, Sales & Marketing. 

Skills
  • Persuasive negotiator, prospector
  • Outstanding presentation skills
  • Strong relationship builder
  • Resolution-oriented
  • Insightful, innovative, assertive
  • Strategic account development
Experience
June 2016-CurrentEnterprise CX Account Manager | Oracle | Burlington, MA
  • Responsible for Enterprise Businesses, 1B+ in revenue selling Oracle's Customer Experience Applications
  • On-site visits to clients driving relationship and rapport 
  • Executives on-site consultations, presentations, and demos
  • Aligns with Executives on strategic goals throughout the organization 
  • Works with third party implementation partners to assure vision and solution come together
  • Prime rep responsible for all aspects of sales territory including Business Development Rep, Customer Success Manager, Renewal Rep, and Technical Account Manger 
  • Currently #4 out of 74 sales reps 
  • Q1, 112%  Q2, 233%  Q3, 140%

​

May 2015-June 2016CX Applications Sales Representative | Oracle | Burlington, MA
  • Responsible for businesses $0- $500MM in revenue selling Oracle's Customer Experience Applications 
  • Responsible for driving net new logos
  • Expanding existing subscriptions by cross selling 
  • Negotiated prices, terms of sales and service agreements
  • #7 of 42 sales reps 
  • Q1, 83%  Q2, 179%  Q, 211%  Q4, 322%

​

September 2014-May 2015Partner Development Manager | Intronis | Chelmsford, MA
  • Top PDM in closed revenue and % of plan 
  • 483,00 in closed revenue
  • 43 transactions all net new
  •  Presidents Club

​

February 2013-September 2014Senior Account Executive | Intronis | Chelmsford, MA
  • Identified 126 opportunities YTD
  • 36 opportunities closed for $266,000
  • 24 day sales cycle on deals closed


June 2012-February 2013Named Account Executive | Neopost | Providence, RI
  • Managed a portfolio of 200 accounts
  • Negotiated prices, terms of sales and service agreements
  • Contacted new and existing clients to discuss how their needs could be met through specific products and services
  • Strategically managed pipeline by partnering with Marketing and Sales Engineers to execute sales strategy within territory 

​

Education
2013Bachelor of Science: BusinessJohnson & Whales University, Providence, RI
Accomplishments

Q2 FY16 Sales Rep of the quarter 

Q4 FY16 Hustle Award

Q2 FY17 Sales Rep of the quarter 

FY14 Presidents Club 

Certifications

Costigan Sales Training

MJ Hoffman Sales Training

Sandler Sales Training

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Oracle
  • Intronis
  • Neopost

School Attended

  • Johnson & Whales University

Job Titles Held:

  • Enterprise CX Account Manager
  • CX Applications Sales Representative
  • Partner Development Manager
  • Senior Account Executive
  • Named Account Executive

Degrees

  • Bachelor of Science : Business

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