Enterprise Account Manager Ii Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Proficient Senior Sales Professional experienced in growing sales volume, implementing business plans and cultivating long-lasting relationships with clients and partners within the C-Suite. Extensive expertise in client needs analysis with a consultative approach. Focused on meeting client needs through company offerings while always seeking upselling opportunities and new business. Customer-oriented with more than Ten years of managing lucrative accounts.

  • Client Relationship Building and Management
  • Business Development
  • Consultative Selling Methodology
  • Executive Negotiations and Presentations
  • In-depth understanding of IT Managed Services
  • Strong knowledge of Cyber Security, and Cloud
  • Upselling and Cross-Selling
  • Key Account Management
10/2017 to Current Enterprise Account Manager II Comcast | Warren, MI,
  • Identified and qualified accounts to assess revenue potential. And created multiple High Impact Opportunities 2018-2019.
  • Expanded customer base by identifying needs, developing solutions and delivering client-centered solutions.
  • Managed newly assigned account base and boosted sales by upgrading Customers to latest Technologies.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Asked appropriate open-ended questions to discover prospects' needs and requirements.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
  • Maintained effective customer service by responding to service requests quickly to increase overall sales by 60%.
  • Consistently hit and exceeded sales goals.
  • 95% YTD Quota Attainment 2019.
04/2016 to 09/2017 Senior Business Account Executive Jbs Usa | Memphis, TN,
  • Responsible for strategically targeting acquisitions of Fortune 500 business customers.
  • Setup meetings with potential customers to determine needs, discover technology opportunities, create solutions, qualify customers, sell, and close sales.
  • Develop and present comprehensive IT Strategic Plans, Product Roadmap and Support Plans for multiple client organizations in both public and private sectors.
  • Extensive experience developing successful business relationships with C-level Executives and industry partners.
  • Negotiate contracts, create and articulate value propositions, present customer network solutions, and make technical presentations.
  • Miller Heiman Alumni.
  • Strong expertise in consultative solution selling (technology, software and services) to multiple vertical markets including Energy, Public Sector, Healthcare, Financial and Manufacturing.
  • Proficient in multiple areas of technology, including wired and wireless broadband, and IP services including Telephony, IP-VPN, SD-WAN, and MAN.
  • Flexible, innovative and resourceful when met with challenges and objectives.
07/2014 to 09/2015 Senior Business Account Manager Sprint | City, STATE,
  • Generate constant funnel of new prospects by contacting C-Suite Officers in General Business, Enterprises and Government Account Segments to uncover specific inefficiencies that can be improved through a Sprint Wireless Enterprise Solution for companies within a regional sales territory (Midwest America).
  • Ask qualifying questions to identify customer needs and utilize consultative-based selling techniques that fully demonstrate the value of Sprint products and services.
  • Present solutions based on latest wireless and IP Services technology including but not limited to; E-LAN, MPLS, Cloud Services, VoIP, Colocation, Mobile-to-Mobile Solutions, Mobile Forms, and Hardware.
  • Achieved 120% of my quota 1st and 2nd quart 2015, finishing in the top quartile of my peers.
  • Strong negotiator and communicator with strong client relationship skills.
  • Proven strategic ability to overcome objections, resulting in outstanding revenue generation.
  • Customer Retention: Provide follow-up training for new customers, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues.
  • Maintain and grow existing customer base and manage churn.
  • Work with others to promote an environment offering 100% customer satisfaction.
10/2006 to 04/2014 Assistant Sales Manager AT&T | City, STATE,
  • Develop and lead sales team of 10 employees to drive sales goals and company objectives.
  • Drive sales to meet and exceed my sales quota; Business-to-Business Sales, Account Management, and assisting Medium to Large size business customers with sales, account setups, support and billing.
  • Present solutions based on latest Communication technology including but not limited to; IP Services: Ethernet, Fiber Services, Cloud Solution Services and Cellular.
  • Enthusiastic Business Sales Manager with strong hunter mentality.
  • Multiple recognitions from AT&T Corporate for being a reliable employee and for performing at a high level; - ranked in the top 10% of Managers out of 1000 Managers, 1st, 2nd and 3rd quarter 2013/14.
  • Create and inspires with results a positive team atmosphere that represents the AT&T customer experience.
  • Dynamic and self-motivated leader with ability to train, coach, and effectively motivate team members.
  • Easily adaptable to any working environment while maintaining high ethical standards and top quality performance.
Expected in 06/2012 Bachelor of Arts | Business Administration: Management Concentration Wilmington College, Wilmington, OH, GPA:

Dean's List: Summer 2007, Winter 2009

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Resume Strength

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Resume Overview

School Attended
  • Wilmington College
Job Titles Held:
  • Enterprise Account Manager II
  • Senior Business Account Executive
  • Senior Business Account Manager
  • Assistant Sales Manager
  • Bachelor of Arts

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