Highly personable World Class Sales and Customer Service Professional with over 10 years of experience in customer service, assisting, application processing and operations in the IT and Computer industry. Talent for identifying client needs and presenting appropriate company product and service offerings. Demonstrated ability to gain client trust and provide exceptional follow-up to maintain customer satisfaction. Able to engage with Senior leadership and take lead when needed. Can accomplish goals independently or on a team. Well organized and detail oriented. Strong ability to handle multiple tasks and prioritize work in order to maintain high productivity levels.
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Computer Information Systems Emphasis in Project Management
Network +
CCNA (Cisco Certified Network Associate)
ITIL Foundations
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