enlisted soldier team leader resume example with 15+ years of experience
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Working with others and creating a cohesive environment that promotes efficiency, increased productivity and achieve the goals of the organization is my satisfaction. A highly-motivated person looking for a challenging job, a positive work place, family-centric environment. I continuously explore opportunities to increase operational efficiency, view challenges as opportunities, and thrive in a fast-paced environment requiring strong organizational and communication skills. I have developed a reputation for being decisive, demonstrating initiative and solid critical thinking skills when evaluating situations, identifying needs, and creating innovative solutions. Lead by example.
- Army Achievement Medal
- Certificate of Achievement
- Non-Commissioned Officer Professional Development Ribbon
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A collaborative and supportive team leader, I establish an environment that encourages participation, develops a solid approach to achieving goals, and promotes accountability.
- Maintained awareness of subordinates' problems and shortcomings, supporting personal and professional growth.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Completed Basic Leadership Course upon receipt of CPL as part of leadership development.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Coordinated treatment and placement activities while supervising a team of four.
- Mentored and guided Soldiers to foster proper completion of assigned duties.
- This position is on hold until I fulfill my contract with the United States Army.
- Organized and sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Owner of The White Glove Team and performed Janitorial services for 4 Commercial Businesses.
- Handling of clients' complaints and inquiries.
- Assisted with the training and development of team members.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Maintained cleaning supplies inventory for four businesses and replenished depleted items.
- Maintained employee records of work hours, budgets, and payrolls.
- Worked with building managers to assess ongoing needs, plan preventive maintenance and cleaning schedules, and negotiate payments.
- Passed Series 7 and 63 within 6 months of working at TD Ameritrade.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying special attention for client needs or wants to upsell services to better assist clients.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
University of Maryland Global Campus - Joint Base Lewis Mchord,
- Series 7 license - Completed 6/2015- Now Expired
- Series 63 license - Completed 7/2015- Now Expired
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Resume Overview
School Attended
- University of Maryland Global Campus
Job Titles Held:
- Enlisted Soldier- Team Leader
- Rural Mail Carrier Associate
- Janitorial Technician
- Customer Service Representative
Degrees
- Bachelor of Science
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