engagement specialist resume example with 10+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Enthusiastic Therapeutic Recreation Director with over eight years of exploring and designing innovative ways to create purpose and meaning for older adults in different stages of life. Looking to collaborate in a supportive and positive multi-disciplinary team who are constantly adapting to changes and challenges. Seeking a position where learning, playing, creating and thriving are a shared vision for residents and team members alike.

  • Work ethic
  • People skills
  • Teamwork
  • Leadership
  • Management skills
  • Organization
  • Friendly, positive attitude
  • Group facilitation
  • Accountability
  • Problem-solving
  • Time management
  • Critical thinking
  • Flexible
  • Spokesperson experience
  • Program management
  • Strategic planning
  • Strong listening skill
  • Strong communication skills
  • Creative
  • Microsoft Office
Education and Training
Naugatuck Valley Community College Waterbury, CT Expected in 2020 : Nursing - GPA :
  • Completed coursework in Biology, Chemistry and Statistics.
Capital Community College Hartford, CT Expected in 2019 : Nursing - GPA :
Alzheimer's Association Conference Cromwell, CT, Expected in 04/2017 : - GPA :
  • Collaborated with colleagues on methods involving intergenerational programs and enlightening various communities on the benefits of them.
Coaching And Communication , Expected in 2017 : - GPA :
  • Attended an educational session that focused on creating open and effective communication skills amongst the organization.
Leadership Academy LeadingAge, Expected in 10/2017 : - GPA :
  • Developed management skills that focused on enhancing self awareness and relationship-building by exploring different leadership lifestyles.
  • Identified innovative ways to help understand and transform the issues we face in aging services.
  • Created and implemented a program that helped advanced the innovation of our organization.
Inter-generational Program Hamden Church Street Elementary School, Hamden, CT, Expected in 11/2016 : - GPA :
  • Bringing Awareness across the Generation
  • Coordinated a reading and discussion group with professors and students from Quinnipiac University to bring awareness of Alzheimer’s disease and other related Dementia's to 5th and 6th grade students.
  • Designed ideas for intergenerational programming
Java Music LiveWell, Expected in 2016 : Engagement - GPA :
  • Attended an educational session to help build meaningful engagement opportunities for older adults.
  • Facilitates peer support activity group program for elders.
Leading Age New Haven, CT Expected in 10/2016 : - GPA :
  • Attended sessions geared towards the impact and solutions for aging services.
Wellness Committee , Expected in 01/2019 : - GPA :
  • Developed programs that focused on maintaining and improving the well-being of staff, residents and their families.
Southern Connecticut State University New Haven, CT Expected in 05/2013 Bachelor of Science : Therapeutic Recreation - GPA :
  • Bachelor of Science Degree in Therapeutic Recreation and Leisure.
Concert Health - Engagement Specialist
Georgia, AL, 03/2020 - Current
  • Develop successful engagement plans and activities to build a healthy leisure lifestyle for residents living with memory changes.
  • Conduct virtual and window visits to connect loved ones with their families.
  • Attend and contribute to monthly meetings to devise meaningful program activities and projects.
  • Collaborate with a multi-disciplinary team to support the overall wellbeing of the residents.
  • Design monthly calendars that provide creative and purposeful programs.
Monarch Healthcare Management - Assistant Director of Day Services
Delano, MN, 07/2017 - 03/2020
  • Run day-to-day operations of the Adult Day Program.
  • Served as primary contact to families from initial interest, to care plans, member participation, scheduling, programs, transportation, and challenges in the center and at homes.
  • Supported an interdisciplinary team of TRD's and CNA's to create a personalized care plan that is supported by our calendar and creative programming.
  • Created monthly staff schedule.
  • Coordinated member and transportation schedule.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Managed monthly budget for supplies and specialized programs.
  • Implemented timely billing procedures.
  • Cooperated with leadership team to provide accurate documentation, address operational issues and order materials accurately.
  • Coached and guided incoming staff and interns on day-to-day operations, person centered care and company processes.
  • Monitored team compliance with established safety and health guidelines.
  • Complied with precise schedules by completing accurate, on-time work.
  • Cultivated and maintained positive working relationships with employees.
LiveWell - Therapeutic Recreation Director
City, STATE, 02/2013 - 07/2017
  • Collaborated with an interdisciplinary team to successfully run day-to-day operations of the Adult Day Program.
  • Assisted in designing monthly calendars that provided purposeful and creative programs for individuals living with memory changes.
  • Implemented a variety of engagement opportunities daily, that focused on maintaining/improving our members leisure lifestyle and quality of life.
  • Provided individuals with opportunities to give back to the community through an array of charity based events (i.e. Cheshire Strawberry Festival, Jewelry Sale, Random Acts of Kindness).
  • Conducted ongoing evaluations of all recreational programs.
  • Assessed and implemented individualized monthly level of care documents and care plans.
Willows Healthcare And Rehabilitation Center - Assistant Therapeutic Recreation Director
City, STATE, 02/2011 - 04/2013
  • Provided a variety of engagement opportunities to encourage a healthy leisure lifestyle as well as mental and physical stimulation.
  • Participated in monthly meetings with department heads to discuss census information, admissions and discharges for residents.
  • Held interviews, assessing the patients as well as completing and filing their discharge forms.
  • Collaborated with multi-disciplinary staff to improve overall patient/resident care.
Additional Information

Champion of Infection Prevention Control-Covid19

  • Provide guidance to staff in infection prevention in efforts to halt the transmission of the virus.

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Resume Overview

School Attended

  • Naugatuck Valley Community College
  • Capital Community College
  • Alzheimer's Association Conference
  • Coaching And Communication
  • Leadership Academy
  • Inter-generational Program
  • Java Music
  • Leading Age
  • Wellness Committee
  • Southern Connecticut State University

Job Titles Held:

  • Engagement Specialist
  • Assistant Director of Day Services
  • Therapeutic Recreation Director
  • Assistant Therapeutic Recreation Director


  • Bachelor of Science

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