Skilled Desktop Support Engineer with over ten years of experience in providing comprehensive technical support to end-users in financial, customer service, and professional multinational industries. Successful in installing, upgrading, and configuring innovative applications on both Windows and MAC operating systems and providing technical support to optimize workflows and minimize business interruptions. Seeking to utilize expertise in information technology and desktop support to take next career step with a reputable organization.
The major in Computer Information Systems in Criminal Justice and Public Administration focuses on software development, information systems design and the modeling of public systems, using the techniques of operations research. In addition to fulfilling basic requirements in computer science, operations research and mathematics, students must complete an applied specialization in computer applications in either criminal justice or public administration.
ITIL® Foundation Certificate in IT Service Management
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