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Encapsulation Machine Operator Resume Example

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ENCAPSULATION MACHINE OPERATOR
Summary

I love helping people. I am courteous and friendly, with an energetic spirit. I have strong communication skills and can pick up on unfamiliar software quickly. I was raised to bring the best version of myself to work, and to display my best behavior to my co-workers, managers, and customers. Highly motivated office professional with excellent customer service and communication skills. Knowledgeable of accounting, clerical work, and retail sales. Extremely organized, efficient, and very detailed oriented. I am also a fast learner for everything that is new for me and even without any experience i can still manage to pick up things fast and willing to learn more.

Skills
  • Fluent in English and Filipino
  • Conflict management
  • Administrative skills
  • Cash transactions
  • Hospitality services
  • Organization
  • Supervision
  • Process improvement
  • Problem resolution
  • Customer service
  • Communications
  • Microsoft Office
  • Quality assurance
  • Operational improvement
Experience
Encapsulation Machine Operator, Company Name, August 2020-CurrentCity, State
  • Adjusted machine components, machine tensions, and machine pressure according to size and processing angle of product.
  • Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
  • Removed finished products from machines and separated rejected items based on standard grading qualifications.
Guest Advocate and Fulfillment Expert, Company Name, March 2020-August 2020City, State
  • As a Fulfillment Expert
  • You are responsible for collecting the items on guest's orders with accuracy and speed. You are also responsible for the guest's experience as they receive their items, whether it's shipped to their home or picked up in the store.
  • Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
  • As a Guest Advocate
  • Welcome guests into self-checkout and provide assistance as needed. Scan and bag all guest items efficiently, neatly, and in compliance with food safety standards and company best practices. Work efficiently to minimize guest wait time while maintaining guest service and accuracy.Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Worked with Managers and Supervisors to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Cashier, Company Name, May 2017-August 2017City, State
  • Processed returned items in accordance with store policy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Operated cash register, collected payments and provided accurate change.
  • Processed customer payments quickly and returned exact change and receipts.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved issues with cash registers, card scanners and printers.
Cashier, Company Name, October 2014-December 2016City, State
  • Processed returned items in accordance with store policy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Operated cash register, collected payments and provided accurate change.
Education and Training
High School DiplomaWestern High School, , CityStateJune 2015
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Resume Overview

School Attended

  • Western High School

Job Titles Held:

  • Encapsulation Machine Operator
  • Guest Advocate and Fulfillment Expert
  • Cashier

Degrees

  • High School Diploma

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