ems dispatcher resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Background includes E-911 automatic call distribution and dispatch systems for both emergency and non-emergency calls. Well-versed in assessing extent of emergencies, as well as type of call and location of incident. Experienced with the geography and streets of Area.

  • Computer-aided dispatching
  • Problem resolution
  • Recordkeeping skills
  • Patient Management
  • Administering Medication
  • Pre-Hospital Care
  • Medical recordkeeping
  • Cardiopulmonary resuscitation
  • Patient Assessments
  • Basic life support understanding
  • Information intake
  • Data logging
  • Infection Control and Aseptic Procedures
  • Triaging
  • Emergency vehicle operation
  • Ambulance driving
  • Direct Patient Care
Work History
09/2019 to Current EMS Dispatcher Catholic Health Initiative | Somerville, TX,
  • Responded to over 50 daily caller requests with information about assistance and timeframes.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Closely monitored dispatch board to triage and prioritize over 50 daily calls.
  • Input Patient information into CAD system.
  • Documented all changes in computer tracking system.
  • Multitasks
  • Answer multiple phone lines.
  • File paperwork appropriately.
  • Handles urgent matters.

07/2019 to 08/2019 Temp Worker American Medical Response | Bayshore, NY,
  • Counted cash in register drawer at beginning and end of shift.
  • Registered campers
  • Sales of basic necessities and camp products
  • Drive shuttle services

03/2016 to 06/2019 Emergency Medical Technician Basic Mount Ascutney Hospital And Health Center | Windsor, VT,
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Communicated with lucid patients to gather incident and medical history information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
01/2018 to 05/2018 ER Technician Thomas Memorial Hospital | City, STATE,
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Assisted doctors with examinations of patients by taking vital signs, including blood pressure, height, weight and drawing blood.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Decontaminated and sanitized all equipment, instruments and supplies.
  • Carried out phlebotomy procedures, including preparing patients, finding viable veins and watching for adverse reactions
  • Utilized hospital beds and wheelchairs to transport patients throughout hospital.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
Expected in 12/2016 to to Associates | Emergency Medical Services - Paramedic BridgeValley Community And Technical College, Charleston, WV GPA:
Expected in 06/2014 to to Diploma | High School Degree Valley High School, Smithers, WV , Smithers WV, GPA:
  • First Aid/CPR Certified
  • Emergency Medical Technician

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Resume Overview

School Attended

  • BridgeValley Community And Technical College
  • Valley High School, Smithers, WV

Job Titles Held:

  • EMS Dispatcher
  • Temp Worker
  • Emergency Medical Technician Basic
  • ER Technician


  • Associates
  • Diploma

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