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ems dispatch 911 communications supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

*Dedicated 911 Dispatcher offering 28 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in Ems and communications.

*Certified communications supervisor demonstrating communication and multitasking abilities. Knowledgeable about documentation and dispatching systems. Works great under pressure and remains calm during emergencies.

*Creative Youth Minister with 15 years of experience. Adept at facilitating youth church programs to increase attendance and enhance individuals personal lives. Successful at planning innovative events and ensuring young people's involvement in ministry operations.

* Experienced Soccer Coach adept at coaching players on how to improve gameplay, maximize agility and increase strength. Oversees team dynamics with practiced eye while maintaining safety and building skills. Offering 26 years of coaching experience from September of 1995 to present with Braintree youth and travel soccer, CFC/South Shore Select club soccer, and Braintree High School freshman soccer.

Skills
  • Computer-aided dispatching
  • Basic life support understanding
  • Compassion
  • Team building
  • Leadership
  • Teamwork
  • Multitasking abilities
  • Injury Assessments
  • Gameplay Insights
  • Program Leadership
  • Motivational leadership style
Work History
Ems Dispatch/911 Communications Supervisor, 07/2019 - Current
South Shore Hospital Emergency Room City, STATE,
  • Assessed and prioritized emergency situations and assigned resources using sound, independent judgment.
  • Managed public safety emergency units according to established procedures and policies using computerized dispatch system.
  • Maintained contact with field units, accounted for location and status, tracked records of field calls and verified safety of field team members.
  • EMD Certified, CPR certified, trained first responder.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
EMS Dispatch/911 Communications Supervisor, 05/1992 - Current
Fallon Ambulance City, STATE,
  • Maintained contact with field units, accounted for location and status, tracked records of field calls and verified safety of field team members.
  • Assessed and prioritized emergency situations and assigned resources using sound, independent judgment.
  • Managed public safety emergency units according to established procedures and policies using computerized dispatch system.
  • Directed work, training, coaching, discipline and performance evaluation of emergency dispatch team.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • EMD certified, CPR certified, trained first responder
Freshman Boys Soccer, Aug1999 - 11/2001
Braintree High School City, STATE,
  • Readied athletes for games by implementing coordinated regimens of practices and physical conditioning.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
  • Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
  • Prepared athletes for special competitions and tournaments.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Church Youth Director, 12/1993 - 08/2001
Saint Thomas More Catholic Church City, STATE,
  • Built rapport with teenagers and guardians by delivering engaging Sunday school lectures and hosting events for youth ministry members.
  • Acted as confidant for many young church members to enhance faith and personal growth.
  • Scheduled and managed teams of youth volunteers.
  • Applied best practices for developing Christian youth program integrity and outreach activities.
  • Communicated with parents and guardians about church policy, events and youth participation.
  • Arranged community service projects for youth members of church.
  • Chaperoned students on field trips and other outdoor activities, monitoring behavior and safety.
Education
High School Diploma: , Expected in 06/1991
-
Braintree High School - Braintree, MA
GPA:
Status -

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Resume Overview

School Attended

  • Braintree High School

Job Titles Held:

  • Ems Dispatch/911 Communications Supervisor
  • EMS Dispatch/911 Communications Supervisor
  • Freshman Boys Soccer
  • Church Youth Director

Degrees

  • High School Diploma

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