Experienced EMS Leader with strong leadership and relationship-building skills. Nationally registered Paramedic with 31 years as a leader and paramedic. Extensive hands-on medical experience in high energy on-call environments. Highly skilled emergency services professional with extensive background in pre-hospital emergency care and leadership.
Ambulance Strike Team Leader for the 2008 Republican National Convention and spring Red River (Fargo ND) flood disaster.
EMS Director January 2013 to CurrentEllsworth Area Ambulance Service － Ellsworth, WIManage team of 40-50 EMS professionals. Reduced and controlled expenses by establishing a yearly budget for board approval. Identified and implemented eight year capital budget plan based on capital needs. Directed strategic initiatives to achieve annual objectives. Transitioned staff culture through the development of legal policies/procedures in the formation of an employee handbook. Guided ad-hoc teams as needed to create and/or enhance organizational goals.
EMS Operations Supervisor October 2008 to January 2013Northfield Hospital and Clinics － Northfield, MNCooperated with other health related agencies and organizations in community activities. Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed. Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care. Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures. Jumped in to fill gaps for on call rotation when necessary.
Deputy Medical Examiner January 2002 to January 2010Pierce County Medical Examiner － Ellsworth, WIProvided medical legal death investigations for Pierce County, WI residents. Liaised with law enforcement investigations. Promoted the development of mass casualty incident plans. Advocated for the deceased. Comforted families during high emotional stress situations.
EMS Operations Supervisor July 1985 to October 2008HealthEast Medical Transportaion － St. Paul, MNSupervision of 80-100 field EMS staff for a hospital based private EMS system. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed. Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care. Minimized staff turnover through appropriate selection, orientation, training, staff education and development. Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
Bachelor of Arts : Organizational Leadership, 2012Bethel University － St. Paul, MN, USA3.96 GPA with honors.